@stuartdenton Hi Stuart, sorry for the delayed response, we do not enough staff to be as active on Twitter as we'd like. I am sorry to hear you are not receiving responses, may I ask what email address/message platform you used?
@pixel_fiddler Hi Adam, terribly sorry for the delayed response. Due to holiday we have been short on staff and had some challenges with our customer service. I hope someone got back to you, if not do let us know and we will get this resolved for you ASAP.
@InspirationName Sorry about this. This was a typo in an email from one of our team members which was only sent to one of our customer. For your reference, the correct email address is [email protected]. You can also reach us on [email protected] and [email protected]
Dear customers, we are having some technical issues with our Facebook messages. If you need to get in touch, please send us an email to [email protected]
Sorry for the inconvenience.
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@parcelforce Hi Sophie, the contact number for the customer who is expecting the parcel to be delivered today is 079413344634.
Many thanks for looking into this for us.
@parcelforce Tracking number: CD6068235. Was picked up by you yesterday at 14:45, but we are still unable to track it online. Would it be possible to get an update on it's status please?
@parcelforce Hi Jonny, thanks for getting back to us. Yes the label was attached. Delivery address:
Lilian Baylis Theater Ro
Sebery Avenue Potrait Of
Otherness
LONDON
EC1R 4TN
Tracking number: CD6068235
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