Manish Aggarwal

[Manish Aggarwal @m_agg77]

Meet Tom. Tom is a contact center agent – and his typical day is anything but routine, much like your own contact center agents. Read his story in our new ebook, A Day in the Life of a Contact Center Agent:

https://t.co/g3y77zQHN5

[Manish Aggarwal @m_agg77]

In today's fast-paced and constantly shifting environment, staying ahead of the competition requires cutting-edge technology to foster workforce efficiency, drive productivity and safeguard your bottom line. Learn more in the blog:

https://t.co/rkP7XfXqWc

[Manish Aggarwal @m_agg77]

Join us for a LIVE Q&A with our product experts discussing the just-released Alvaria WEM product roadmap this Thursday at 11:00 am EDT. Did you miss the roadmap session? You can watch on demand now on Accelerate – then save your spot for the live Q&A:

https://t.co/9OdVN3YgRj

[Manish Aggarwal @m_agg77]

Refreshing your outbound call center strategy can breathe new life into your operations, improve performance and drive better results – when it’s done correctly. Learn more in the blog:

https://t.co/qvqVYVosH8

[Manish Aggarwal @m_agg77]

Golden Agents are the stars of the show in a call center. They are vital to the customer experience. So how do you identify them, empower them, and keep them happy? Download the2022 Agent Index Study to learn more about what your agents are thinking:

https://t.co/K4ODfleseD

[Manish Aggarwal @m_agg77]

Refreshing your outbound call center strategy can breathe new life into your operations, improve performance and drive better results – when it’s done correctly. Learn more in the blog:

https://t.co/qvqVYVosH8

[Manish Aggarwal @m_agg77]

The price of poor self-service could be getting ghosted. Most customers won’t even complain; they just leave after a few negative customer service experiences. via Spiceworks

https://t.co/A1unqHPCK0

#ReshapingCX

[Manish Aggarwal @m_agg77]

Join us TOMORROW, July 19th at 11 am EDT / 8 am PDT / 4 pm BST on Accelerate for the next session in our Alvaria Product Roadmap series. In this installment, we will look at upcoming enhancements for WEM — you won't want to miss this! Register now:

https://t.co/9OdVN3YgRj

[Manish Aggarwal @m_agg77]

Join us TOMORROW, July 19th at 11 am EDT / 8 am PDT / 4 pm BST on Accelerate for the next session in our Alvaria Product Roadmap series. In this installment, we will look at upcoming enhancements for WEM — you won't want to miss this! Register now:

https://t.co/9OdVN3YgRj

[Manish Aggarwal @m_agg77]

Golden Agents are the stars of the show in a call center; they are vital to the customer experience. So how do you identify them, empower them, and keep them happy? Download the2022 Agent Index Study to learn more:

https://t.co/5tqZBJXbCe

#ReshapingCX

[Manish Aggarwal @m_agg77]

Customer engagement strategies are only truly effective when combined with an engaged workforce. Learn more about why contact center analytics are predicated on engaged agents – and get a link to the on-demand webinar discussing this – in the blog:

https://t.co/TMZ1sWibWG

[Manish Aggarwal @m_agg77]

Customers want problems solved quickly and questions answered accurately. Helping your agents grow into super agents will help you meet those expectations. via CMS Wire

https://t.co/OoqOQUZ07F

#ReshapingCX

[Manish Aggarwal @m_agg77]

This month, we're introducing a new notification workflow feature to Alvaria Engagement Analytics. Learn about the workflow and other new updates to the platform in our blog:

https://t.co/0Pdoe9EwkO

#ReshapingCX

[Manish Aggarwal @m_agg77]

Automation can help your customer service agents by reducing costs, improving efficiency, ensuring improved CX, minimizing error and freeing up their time. via Forbes

https://t.co/VjLe4c3mfQ

#ReshapingCX #CCAutomation

[Manish Aggarwal @m_agg77]

Future-proofing CX: what companies should know to stay ahead of the curve. via Forbes

https://t.co/ORZMh4rgX5

#ReshapingCX

[Manish Aggarwal @m_agg77]

The path to success for contact centers is filled with minor obstacles like errors and inefficiencies. Alvaria Automate™ can help you avoid these pitfalls and stay the course. Chart your path to success with our infographic:

https://t.co/NsYYnHnsSQ

#ReshapingCX #RPA

[Manish Aggarwal @m_agg77]

What's going to drive the digital customer experience conversation in 2023? via CMSWire

https://t.co/EJdZgSsqjo

#ReshapingCX

[Manish Aggarwal @m_agg77]

Happy New Year! We wish all of you a happy, prosperous, and successful 2023.

#WeAreAlvaria #HappyNewYear #2023

[Ravi Asiwal @RaviAsiwal]

अगर इस बार महिपालपुर वार्ड 50 से भाजपा हारेगी तो उसका पूरा श्रे MCD को जाएगा @DC_NGZMCD @MCD_Delhi @KManojArya @m_agg77 @a2shokhand @VKE_BlockB

[Manish Aggarwal @m_agg77]

Navigating the regulations to maintain outbound compliance for your contact center can feel like a maze. Fortunately, we have a roadmap to help. Download the infographic:

https://t.co/La1AeXsrhE

#OutboundCompliance #CollectionsRegulations #ReshapingCX