@SISUGuard Very disappointed in your website. I ordered a mouthguard in June and since July the package has been lost in transit and I can't find a way to dispute or cancel the order.
@Zalando
Por favor, pido una solución para mis paquetes que no llegaron a mi domicilio. Sólo recibí una devolución por un artículo aunque ninguno han llegado. Me gustaría pedir una devolución por el otro.
@lingoda Hi, I'm having problems accessing the site today - I've tried on several browsers, devices and through the app but still the same response... I've got a class at 11am plz let me know how this can be resolved
So this is how Hermes have delivered my order at the incorrect address, and no one even signed or received it. Was banking on it being returned to sender but guess not. Absolute joke. @SuperdrugHelp@superdrug
@SuperdrugHelp@superdrug so pissed off with this company's online customer service. After following all the instructions given, my package still ends up at the wrong address. Clearly no communication between them and the courier. So disappointed. I want my money back.
@superdrug@SuperdrugHelp Literally have so much anxiety waiting for responses from online customer service. I'd just like to cancel my order asap before it gets dispatched so I don't lose out on my money. Why is there no number to call I dont understand :') Plz respond asap
@SuperdrugHelp Hi Wendy, thanks for your response. Is there any way this can be verified once/if there is a change in address? Will I be able to see this change on my order details or email? Thanks
@SuperdrugHelp Just sent a msg about mistake made on address on order!! Not sure how quick responses are but if it can be amended asap that'd be great! It'd be a nightmare to have to travel all the way Egham...