Louise Ward

BA (Hons) Business Law, LL.B, PG Dip.LP N.P Solicitor

[Louise Ward @macalou21]

@alexandra_prb Same

[Louise Ward @macalou21]

@JayPatel06 @AmazonUK Same here! So frustrating

[Louise Ward @macalou21]

@Debenhams my order hasn’t arrived and I have been waiting almost a week for a response to my email, WhatsApp, iMessage and have received nothing. I am looking for a refund as the item has not arrived!

[Louise Ward @macalou21]

@ScotRail 17:16 from Glasgow central to Edinburgh

[Louise Ward @macalou21]

@ScotRail really poor communication of changes to services tonight. I just had to run off my usual train at bellshill as I discovered last minute it did not stop at holytown and was heading straight to shotts. Not one message over the tanoid or anyone about.

[Louise Ward @macalou21]

@One4allGiftUK v disappointed with your customer service. Been trying to resolve an issue with an £100 gift card I received as a present which was not loaded up properly so I cannot use. Your company refusing to resolve matters. Would not recommend anyone purchases these vouchers

[Louise Ward @macalou21]

@thetrainline is there a problem
With your app? Tried to purchase my tickets twice this morning and both times it wouldn’t go through saying there was a problem on your end?

[Louise Ward @macalou21]

@BankofScotland is your mobile banking app down?

[Louise Ward @macalou21]

@UnitedMaxis don’t think I’ve ever came across a worse taxi service

[Clyde 1 News @Clyde1News]

BREAKING: Two men held in a van by immigration police since 10am this morning are to be released.

It follows large scale protests over their detention on Kenmure Street.

Human rights lawyer @AamerAnwar addresses the crowd, says they will be released into his custody:

[Louise Ward @macalou21]

@peoples_energy received an email today about my dd increasing when I already called on 17/12 and dealt with this. Now on hold for 30 mins with no answer? Never had the problem last year but nothing but issues since renewal in oct!

[Louise Ward @macalou21]

@bt_uk No because I don’t know the landline number as I don’t use it

[Louise Ward @macalou21]

@bt_uk third time in one week internet has dropped. On hold for over 20 mins and still can’t get through. Poor service

[Louise Ward @macalou21]

@Napapijri my order has been declared missing by the courier and they told me to notify you and they have too. Ive been told by you to complete a form and sign and return but I have no means to print it off? Surely in this day and age there is another way?

[Louise Ward @macalou21]

@YodelOnline still waiting on a response from your depot re my missing parcel - this is now day 3 of “trying to get in touch with the driver” parcel showing as delivered and signed for on 28/11 but no one came to my door and I didn’t sign a thing. Very worrying! Response please

[Louise Ward @macalou21]

@Peggy__Z my thoughts... not as good as selling sunset, not one house sold in the series which was disappointing, argument with Noel carried on for far too long and was painful to watch, argument at open house with clients present was a shit show - wouldn’t be in a hurry for a 2nd season

[Louise Ward @macalou21]

@ScotRail Yeah I understand that but when ppl have the mask on their face getting on the train and sit with it on the table in front of them when on the train it is very frustrating to watch!

[Louise Ward @macalou21]

@ScotRail the amount of ppl not wearing masks on the train today was absolutely shocking! Definitely not taking this seriously at all! Needless to say I won’t be back on public transport anytime soon.

[Louise Ward @macalou21]

@KatieWeasel How rude! What happened to be kind? What about Wales and Northern Ireland who are also not following Boris’s guidance? Get a clue!

[Louise Ward @macalou21]

@SimplyCookcom is your website down? I can’t seem to get on to cancel my subscription for now.