Andy Mace

Senior Broadcast Engineering Manager, Amateur Radio Op (M0MUX), Voice Over Artist,

[Luke Tryl @LukeTryl]

Not to get too deep about something like Tier points, but there is something about @British_Airways now which embodies a hollowed out management consultancy led, computer says no approach to service that pervades business and frustrates so many people and diminishes loyalty.

[🛩️🇬🇧 David Wilding 🇬🇧🛩️ @DavidWilding271]

Live scenes from the British Airways headquarters as the head of the Executive Club sends the email destroying their loyalty scheme

[Andy Mace @maceyldn]

Hey @British_Airways, any chance of undoing all the changes in the past say 12 years you have made to utterly alienate your customers? First we had buy on board, ballsed up the exec club, now you’ve shafted the exec club! You’ve truly lost sight of great customer service!

[Andy Mace @maceyldn]

@CUH_NHS please tell me how you can justify £4.10 for 22 minutes of parking?

[Andy Mace @maceyldn]

@Matt_MMc SG8 6 :(

[Andy Mace @maceyldn]

@asaelliott @theRSGB

[Mark Haworth @haworth_mark]

#BritishAirways Disgusting customer service from at Heathrow tonight flights canceled 25min before departure all staff did was hand a booklet and leaflet and got you out of the terminal as fast as they could

[Andy Mace @maceyldn]

@m0taz @m1acb @g3pye Brilliant!

[Andy Mace @maceyldn]

@m1geo @m1acb First time for everything Steve! Haha only kidding hope your having fun!

[Andy Mace @maceyldn]

@British_Airways Not if it’s booked via a travel agency..

[Andy Mace @maceyldn]

@British_Airways which options on the 747 number to upgrade an existing booking with Avios? keep getting passed around!

[TheOperator 🇨🇭 @HB9VQQ]

Cleaning up my shack, still have a bag of #QO100 #Rexolite lenses for #POTY Antenna, DM if you want one #hamradio #hamr

[Andy Mace @maceyldn]

@geekc0der hey Tom, stunning work on the longmynd client! I started something similar back in 2020 but never had time to finish it. Code here: https://t.co/fJJYyctnLH if you want a look!

[Andy Mace @maceyldn]

@British_Airways I’m intrigued, how do we get hold of you now that everytime I phone you, I get told to ring back as your busy and no one answers tweets anymore? What has happen to you? We’ve fallen out of love

[Andy Mace @maceyldn]

@saintlyboy You sat it in too? :-)

[Andy Mace @maceyldn]

@HeartHerts Yup! It sucks!

[Andy Mace @maceyldn]

@CommunitySpeedw Is where I live…

[Andy Mace @maceyldn]

@BlindGirlVlogs Good to meet you on the train today Siobhan, Hope the reunion went well! Working my way through your Youtube vids! Seb still talking about Marty! :)

[Andy Mace @maceyldn]

@rmc47 You’re voice made an appearance on Callum’s stream too :)

[Andy Mace @maceyldn]

@emmacruises @DisneyCruise *waves* from the isle of Sheppey :)