Pamela McTernan

[Pamela McTernan @macfly16]

@AmericanAir this will be my last flight with American Airlines. At BNA and waiting over 25 min just for bag drop off. On top of constantly getting delayed or canceled flights. I’m done! Do better American Airlines!

[Pamela McTernan @macfly16]

@TaraBull808 Keep going!!!!!

[Pamela McTernan @macfly16]

@Rightanglenews She needs to be fired as well.

[Pamela McTernan @macfly16]

@libsoftiktok @Harvard @MIT Hope they are fired!!!!! I will never support businesses that employee people like this.

[Pamela McTernan @macfly16]

@SaveAmericaNew Yes

[Pamela McTernan @macfly16]

@RightPulseNewss YES- 100%. Hate breeds hate. Stop the hate!

[Pamela McTernan @macfly16]

@WakeUpPatriott A all day every day!!!!

[Pamela McTernan @macfly16]

@catturd2 POS.

[Charlie Kirk @charliekirk11]

It’s all about Jesus.

[Pamela McTernan @macfly16]

@AmericanairAsap -I have been trying to book a flight with you for over 4 hours. Your system won’t process my credit cards. It’s like my account is locked. I’ve talked to 4 reps and they keep telling me it’s processing, give it 24-48 hours. Help please!!!

[Pamela McTernan @macfly16]

@Chase - over 2.5 hours being transferred back and 4, 7 reps/supervisors who all gave me wrong information, to be told to wait 1-2 business days for a manager to call me back. Manager called and said we can’t help you and there is no one above me to escalate to!!

[Pamela McTernan @macfly16]

Does anyone work at Xfinity mobile who can do their job? Preferably a Tier 3,4,5 because Tier 1&2 can’t help. Tired of calling and trying to escalate and getting no where. Need answers NOW!!!

[Pamela McTernan @macfly16]

@Xfinity Yes I have to follow up because no one at xfinity mobile knows how to do their job. 3rd phone call I’m making. Who has time for this crap? Not me. So once again I’m inconvenienced because you didn’t do your job as you promised!

[Pamela McTernan @macfly16]

Guess what I’m doing AGAIN today @Xfinity??? calling for the 3rd time because your customer services refuses to do their job!!! #worstcustomerservice EVER!!!!!!

[Pamela McTernan @macfly16]

@XfinitySupport So your support doesn’t help either??? Figures. No one wants to take ownership of anything. How about give me Brian Roberts phone number, the CEO! I’ll start there. Maybe he can help! I want a phone number to a person who can help, not your CS.

[Pamela McTernan @macfly16]

@XfinitySupport -you are trying to screw me out of $1800.00 on my mobile account when you have assured me twice it was your error and you would fix it. I have called twice now and no one is resolving my issue. How do I escalate this to someone who can help?

[Pamela McTernan @macfly16]

@XfinitySupport This has been the WORST CUSTOMER EXPERIENCE EVER!!!! I have called more times to your company than any other! No one does what they say they will!!! Who is in charge and can help??? Give me their number!!! Not your customer service who DOES NOT HELP!

[Pamela McTernan @macfly16]

@XfinitySupport How about someone on your end does their job and fixes my issue.I don’t have time to keep calling to have you do your job. I work. I do my job, how about you do yours!!!

[Pamela McTernan @macfly16]

@XfinitySupport I’ve done that TWICE!!!! I contacted on 1/12 and 1/15. Both said I would receive my $1800.00 refund, still waiting!!! I don’t have time to sit on hold with your reps for hours!!! Who can help who knows what they are doing?????

[Pamela McTernan @macfly16]

@TomiLahren Doubt it! They should have left her there for years and then maybe she would have come back and realized how lucky she is to be an American.