Mark, this thread is even more relevant today.
In CRTC 2023-156, the Commission acknowledged a jurisdictional gap regarding MLTS but still said the goal was to move beyond voluntary rules toward legally enforceable rules for direct access to 9-1-1 and 9-8-8.
That same logic should apply to Direct Video Call access for Deaf, DeafBlind, and Hard of Hearing communities.
Direct Video Call is not a health service, therapy, or counselling. It is the telecommunications access channel to the service.
If CRTC can use indirect regulation to protect direct dialling from MLTS, it should also be able to protect SIP/IP-based Direct Video Call access as federal telecommunications infrastructure.
Direct Video Call is federal. Period.