A mum of 3, wife & sister who is devoted to my family! Group chair & a believer that the cure for breast cancer is coming for @BCNowSomerset & exercise nutter!
A few pics from the morning Year 11 revisers. For many it was the last exam @_TKASA today. Can't wait to celebrate & cry with you on 6th July 🌟#bestyeargroup
@shirleyw72@minsterlawuk I’ve sent a further email to you today chasing again after my accident 3rd august 2021! R u kidding me at the lack of compassion and communication from your shocking insurance company! I would like personal contact from you @shirleyw72 please.
@shirleyw72@minsterlawuk so yet again I’m still waiting and chasing your company! What service do you actually provide?! 🤦🏻♀️ the amazing nhs has helped me more than you! Why do you not respond yourself?!
@crumuk There reply! Hi Holly,
The complaint has been escalated and your tweet notes added to it.
Our Customer Relations Team will contact you as soon as they have investigated and have a resolution.
Thank you, Fiona . really?!! 🙄
@crumuk I have hopefully successfully copied you into an email this evening on that absolute disgusting service we are experiencing. I would appreciate you attention urgently into our situation.
@crumuk @DandG_UK @DandG_Support With respect @crumuk I feel you need to look into this personally as they have now dm’d me saying they will add my message to our complaint and someone will contact us within 24hrs ?! We were told this yesterday so that should happen today! This is not on!
@shirleyw72 can you tell me why your company @minsterlawuk don’t respond to their customers over a year into my claim still in pain waiting for tests and you don’t answer me or get anything sorted! Shocking customer service!! What’s the point of having insurance?
@shirleyw72@minsterlawuk still waiting?! How do you exactly help people ?! Or do you hope they end their claims quickly so you don’t have to support them?! 🤔