@nxwestmidlands is there a problem with your telephones ? been on hold for DD team for 14 mins then the line cuts off seemed like the call was answered and I was hung up on straight away. On hold again now over 5 mins
@TransportForWM they claimed to find me on your system if this is the case and all calls are recorded I must reuqest that calls are reviewed under a gdpr request and contact is made for this to be sent to me
@TransportForWM can someone from management please contact me very upset with service from your customer services. my messages from 22.09.26 somone called and confirmed they found my details and would send a new travel pass out but still not received
@TransportForWM need help my daughter has lost her bus pass and need to get a replacement but don't know the details can someone help me help her she is very upset did try calling to be "AI" ed and cut off and then called back to be told 52 minutes for my call tobe answered.
@TransportForWM Would be in the Name of Niamh Coley, I have replied to customer service email address and got a auto reply stating 10 days for reply but could take longer .
@TransportForWM Thanks for the update , fully aware the wait time on that number is 51 minutes do you have a link you could send but don't have the card number
@RClaimagent Order 6601828287 27 Moor End Lane Mr Coley. I ordered from website week’s grocery order but when not arrived called the help centre who say that was delivered at 8:08 advised not so as I have note received and can prove no one came to my property as have video door bell.
@Tesco poor showing today online order 8pm to 9pm no show at 9:15 phone Helpdesk said driver claims delivered!!! Have video door bell to prove otherwise £130 worth of shopping ,no food for school tomorrow told need to investigate but refund could take 5 days.