@GyuKakuJBBQ
Today at your El Paso location, a server dropped several drinks near our table and spilled them on my back. Staff kept insisting it was “just water” and made us feel like we were overreacting.
When we were leaving, I noticed my NEW white blouse had brown stains
(clearly not water). We went back to mention it, and the manager —who was also our server— only said “sorry,” with no real apology, empathy, or compensation (not even removing the drinks or offering dessert).
Accidents happen, but the way this was handled was disappointing.
Aren’t Sam’s flowers supposed to stay fresh for 7 days? 😕 I just bought them less than 24 hours ago, and they’re already wilting. Such a disappointment! 🌸😟 @SamsClub