Here I am still with no fridge because after two tech visits and almost a month w/o a fridge if someone does not says a fridge is unrepairable they would not replace it under warranty. Parts backordered since first tech visit 7/20 and the keep rescheduling @SamsungSupport
Nightmare with customer service. 10days freezer not working, send tech 2 "diagnose" after he left top part of fridge stopped working. Called X times was told wait 24hrs no notes now and my food spoiled who with elderly and kids can live w/o a fridge?@SamsungSupport
They are clever! Damage your luggage, nobody at the aiport for you to claim, phone lines off the hook! Then when you finally have time to sit and contact via email you find out their 4hr time to claim @FlyFrontier way to go!