@baggiesguy We’re sorry to read this and would like to put it right. Please could you send us a DM with your order number and Customer Services will come back to you within 24 working hours to assist you further? Thank you, Ella
@drthomas84 Hi, and thanks for getting in touch. no, not at all. The announcement relates to a small number of stores only. The vast majority of our showroom network, including Sale, continues to trade as usual, and we're continuing to support customers every step of the way. 😊 Thank 1/2
@Stachyurusman If you haven't already, please could you share your details with our customer care team, their contact details are below:
Telephone: 01325 744 093
[email protected]
Holly
@mohsina_masud Hello again - apologies for our auto reply feature. If you could share your details with our customer care team, their contact details are below:
Telephone: 01325 744 093
[email protected]
We'll make sure this is picked up and we will come back to you.
Holly x
@mohsina_masud We’re really sorry to hear about your experience. If you could please DM us with more details, along with your order number, a member of our Customer Services team will be in touch within 24 working hours. Thank you kindly Ella
@ricpratt17 We’re really sorry to hear about your experience. If you could please DM us with more details, along with your order number, a member of our Customer Services team will be in touch within 24 working hours. Thank you kindly Ella
@Emama_Turley Hi, we’re so sorry to read this. Please could you drop us a DM with more details and a member of our Customer Services team will come back to you within 24 working hours to help? Thank you, Molly
@MogsMum81 We’re really sorry to hear about your experience. If you could please DM us with more details, along with your order number, a member of our Customer Services team will be in touch within 24 working hours. Thank you kindly, Ella
@skumar85_1 This really isn’t what we like to hear, could you pop us a DM with some more info as we’d really like to look into this for you? Once done, a member of our Customer Services team will come back to you in 24 working hours. Ella
@skumar85_1 We’re really sorry to hear about your experience. If you could please DM us with more details, along with your order number, a member of our Customer Services team will be in touch within 24 working hours. Thank you kindly Ella
@ProfJamesLogan We’re really sorry to read this and understand how frustrating that must feel. This isn’t the experience we aim to deliver, and we take concerns like this seriously.
If you haven’t already, our Customer Care team would like the opportunity to review this fully — you can 1/2
@jamie_kenton_ Hi Jamie, thanks for your message. This means that your installer will prepare the cut out or space for an appliance, unwrapping of the appliance and secure placement of it in position. It does not include electrical, gas or plumbing connections. Your designer will be 1/2
@davygravy01 Hi there - we'd advise reaching out to your local showroom who can look into the specific cabinets and installation options with you here: https://t.co/witgF2KLTC Thanks, Holly x