Sandeep Kumar

[Sandeep Kumar @skumar85_1]

@MagnetUK still no contact after posting on here and customer service said they will
look into matters this is beyond a joke now!! #robbers #avoidmagnets #poorcustomerservice

[Sandeep Kumar @skumar85_1]

@MagnetUK it doesn’t allow DMs unless verified here is my customer care Ticket: 279438 will have all the details on there

[Sandeep Kumar @skumar85_1]

On the phone to customer service today after a failed callback yesterday and no way forward for a family who needs their kitchen @MagnetUK do better!!! NEED SOMEONE TO SORT IT OUT #poorcustomerservice #thieves

[Sandeep Kumar @skumar85_1]

@MagnetUK Pointless @MagnetUK your customer service team is get lies by Branch Manager and don’t bother calling their customers. Waste of space. Fraudsters!!!

[Sandeep Kumar @skumar85_1]

Been now told by customer service they are looking into matters when they first said they haven’t done anything wrong hope @MagnetUK sees sense and corrects their wrongdoing #helptheneed #improve

[Sandeep Kumar @skumar85_1]

@MagnetUK are leaving a family without a kitchen as they failed to fulfil the order and now are shifting the blame saying it should have been checked sooner and hiding behind terms and condition. Hope they are happy with themselves robbing a charity!!!! #thieves #avoid

[Sandeep Kumar @skumar85_1]

@MagnetUK now shifting the blame and saying terms and conditions should have been checked. It’s it terms and conditions 7? Bullies who hide behind terms to make money #robbery #poor customer service DO NOT BUY FROM MAGNET

[Sandeep Kumar @skumar85_1]

@MagnetUK hide behind terms and conditions rather than sorting out the problem you created. AVOID AND DO NOT ORDER A KITCHEN FROM THEM #thieves

[Sandeep Kumar @skumar85_1]

@MagnetUK modern day thieves and hide behind terms and conditions where items were not delivered or reported within 28 days!! Family left without a kitchen #avoid #poorcustomerservice

[Sandeep Kumar @skumar85_1]

@MagnetUK help needed

[Sandeep Kumar @skumar85_1]

@MagnetUK another day no response!!! Elderly couple without their kitchen where is the #CustomerService

[Sandeep Kumar @skumar85_1]

@MagnetUK I need urgent help!!!! Trying to order the kitchen and contacted CEO

[Sandeep Kumar @skumar85_1]

@MagnetUK I need some urgent help for a price match

[Sandeep Kumar @skumar85_1]

@Wickes @Wickes

[Sandeep Kumar @skumar85_1]

@Wickes I need your help urgently and messaged you directly #timeisoftheessence #customerservice

[Sandeep Kumar @skumar85_1]

@Wickes I also called up to clarify and they stated it is store discretion so I don’t understand why the policy varies depending on who you speak to

[Sandeep Kumar @skumar85_1]

@Wickes This is what the customer service team had stated

[Sandeep Kumar @skumar85_1]

This is the response received from @TicketmasterUK @TicketmasterCS that they feel it is a me problem, when I need the money for my dads surgery

[Sandeep Kumar @skumar85_1]

@TicketmasterCS @TicketmasterCS they have responded with this crap for my dad to get well soon. He is due open heart surgery and I needed the refund for his treatment?!!! Where is the moral standing?

[Sandeep Kumar @skumar85_1]

Still no response from @TicketmasterUK or @TicketmasterCS