mahe

[mahe @mahe4uma4]

I have been raising this issue repeatedly since February 28th, and it is extremely disappointing that there is still no resolution.Despite multiple follow-ups, I have only received apologies with no actual action taken regarding my return and refund.

[mahe @mahe4uma4]

This level of service is completely unacceptable. Iexpect update case, along with confirmation of when refund will be processed. If this is not resolved without further delay, I will escalate this matter to higher authorities and file a formal complaint against this service.

[mahe @mahe4uma4]

@AmazonHelp @amazonIN This level of service is completely unacceptable. Iexpect update case, along with confirmation of when refund will be processed. If this is not resolved without further delay, I will escalate this matter to higher authorities and file a formal complaint against this service.

[mahe @mahe4uma4]

@AmazonHelp @amazonIN I have been raising this issue repeatedly since February 28th, and it is extremely disappointing that there is still no resolution.Despite multiple follow-ups, I have only received apologies with no actual action taken regarding my return and refund.

[mahe @mahe4uma4]

This situation is unacceptable. I request an immediate update on the status of my return and refund, along with a clear timeline for resolution. If this issue is not resolved promptly, I will have to escalate the matter further.

[mahe @mahe4uma4]

I have been following up on my complaint since February 28th regarding my order. There has been no clear update, resolution, or refund processed so far. Each time I contact support, I receive apologies but no concrete action.

[mahe @mahe4uma4]

@AmazonHelp @amazonIN Please either replace the product or process a refund for my order at the earliest.

Due to this experience, I have decided to stop using Amazon services. I am sharing this message as my final request and feedback.

Thank you.

[mahe @mahe4uma4]

@AmazonHelp That is why I am repeatedly contacting you here.If this issue is not resolved soon, I may have to close my account and share my experience on social media. I request you to please stop sending the same instructions and provide a direct solution.

[mahe @mahe4uma4]

@AmazonHelp Please do me a favor and resolve this issue as soon as possible. I have been trying for several days, but nothing has been resolved yet.When I click on the link you provided, it only redirects me to my account, and even then, the required options are not working properly.

[mahe @mahe4uma4]

@AmazonHelp @amazonIN It has now been nine days, and I have been following up on this issue since February 28th without any proper resolution. This delay has been very frustrating.Please clearly confirm whether you can process a refund or arrange a replacement for the product

[mahe @mahe4uma4]

@AmazonHelp @amazonIN I tried accessing the link you provided, but it only redirects me to log into my account. When I select the return option, it does not open or allow me to proceed. This is the reason I am contacting you again.

[mahe @mahe4uma4]

@AmazonHelp @amazonIN To explain my problem clearly, let me say that I ordered size 8 shoes, but instead received size 11 shoes. Obviously, they are of no use to me and do not fit at all. Can I keep them in the closet?

[mahe @mahe4uma4]

@AmazonHelp @amazonIN It has been nine days since I submitted my complaint, but I have not received any update or resolution. I am very disappointed with this delay in responding.

[mahe @mahe4uma4]

@AmazonHelp @amazonIN I have already filed a complaint and am currently awaiting an update. Could you please let me know the current status of my complaint?

[mahe @mahe4uma4]

@AmazonHelp I have tried multiple ways to contact your customer care team, but have been unable to reach anyone. Whether I attempt through customer support channels or the helpline, I am not able to get in touch. That is why I am raising this complaint here.

[mahe @mahe4uma4]

item for your reference

[mahe @mahe4uma4]

@AmazonHelp I ordered the Pixma PG-47 & CL-57 cartridge combo, but I received a different cartridge(955BK)instead. I requested a return, and the return request has already been approved. However, it has been more than a day and no one has come to pick up the item yet.

[mahe @mahe4uma4]

I kindly request you to please arrange the pickup for the returned item as soon aspossible or guide me on the next steps to complete the return process.
Product: Pixma PG-47 & CL-57 Combo.Issue: Received wrong item (955BK cartridge)I have also attached the photos of the received