Nikki maher

[Nikki maher @MaherNikki]

@Ryanair @RyanairPress - you say on your website that April’s refunds have been processed. Mine hasn’t despite chasing about 30 times. Stop ignoring your customers. Can you sort it urgently?

[Nikki maher @MaherNikki]

@DVLAgovuk There is no one there! How can I make a formal complaint about this matter? I’ve never known service as bad as this.

[Nikki maher @MaherNikki]

@DVLAgovuk please can someone reply to my previous tweet?

[Nikki maher @MaherNikki]

@DVLAgovuk I’ve tried about 30 times and there is no one there!! Please can someone call me urgently. I will send my number in a private message.

[Nikki maher @MaherNikki]

@DVLAgovuk - I am going round in circles on your website trying to apply for a replacement driving lisence with change of address. Your system doesn’t recognise me. I can’t get through on web chat or the phone. Please can someone get in touch ASAP.

[Nikki maher @MaherNikki]

@AirAsiaSupport I’ve done it

[Nikki maher @MaherNikki]

@AirAsia @AirAsiaSupport - please can you let me know when I will be receiving a refund from my cancelled flights on 20th March. I’ve tried the robot but it can’t answer my questions.

[Nikki maher @MaherNikki]

@DVLAgovuk - I am going round in circles on your website trying to apply for a replacement driving lisence with change of address. Your system doesn’t recognise me. I can’t get through on web chat or the phone. Please can someone get in touch ASAP.

[Nikki maher @MaherNikki]

@AirAsia @AirAsiaSupport - my flight was cancelled in March (3 months ago) - I still haven’t had a refund from you. I do not want a flight credit as I will not be travelling to Asia again in the next 12 months. Please can you action my refund ASAP! I’m bored of waiting now.

[Nikki maher @MaherNikki]

@Ryanair - Firstly - just give me a refund for a flight that didn’t take place in April. I don’t want a flight credit or to wait a year for my money back. Secondly - I think you need to proof read your emails.

[Nikki maher @MaherNikki]

I’ve emailed like you said @LoveWilko but no one is getting back to me!

[Nikki maher @MaherNikki]

@LoveWilko - you’ve really messed up my order - sent me someone else’s and a smashed plant pot. I know you’re super busy at the moment, but you’re still emailing me every single day trying to sell me stuff. Please can you respond to my message so we can resolve this issue??

[Nikki maher @MaherNikki]

@EmiratesSupport @emirates I can’t believe you’ve had the audacity to try and make more money out of a customer you have left stranded in the Philippines with no offer of alternative arrangements other than to stay in the Philippines for another week. Gone to @British_Airways now

[Josie Wainwright @Hosesaandb]

@MaherNikki @bookingcom I’ve had an experience with @bookingcom like this. The hotel group they recommended double booked us and we got moved to one much worse, but they didn’t want to know. #badcustomerservice #byebyebookingdotcom

[Kim Peterson @uniquelysavvy]

@MaherNikki @bookingcom Last week I had an appalling situation whereby the hotel charged me an extra $100 for me to stay with my dog...after @bookingcom sent me confirmation twice - to include my special request. If I didn't choose to pay the extra money I would have to drive another 30 miles in the dk

[Heather Stewart @heather_hp3]

@bookingcom now inking chatting to yet another “customer service advisor” as my tweet my previous calls and emails have been ignored. Really!!!!!

[Nikki maher @MaherNikki]

.@bookingcom
2/2
in London Linda simply said not our problem and hung up! What’s the point of being a #genius2 when you treat customers like this!

[Nikki maher @MaherNikki]

.@bookingcom
I am appalled and livid by a call I have just had with Linda B in your contact centre - when faced with a question about how https://t.co/C9OC1tUxVi are going to resolve an error they have made, leaving me and my 8 friends with no accommodation tomorrow 1/2

[Nikki maher @MaherNikki]

.@bookingcom
2/2
in London Linda simply said not our problem and hung up! What’s the point of being a #genius2 when you treat customers like this!

[Nikki maher @MaherNikki]

.@bookingcom
I am appalled and livid by a call I have just had with Linda B in your contact centre - when faced with a question about how https://t.co/C9OC1tUxVi are going to resolve an error they have made, leaving me and my 8 friends with no accommodation tomorrow 1/2