![mahipal911's tweet photo. HERE IS THE WHOLE STORY
OnePlus 11
1. THE CHRONOLOGY OF FAILURE
MAY 2025: THE FIRST "GHOST" FAILURE
Following an official OxygenOS update 16, my device's IMEI became "Null" and network connectivity vanished.
• The Diagnosis: Varanasi Service Center claimed a "Motherboard Failure" and demanded ~₹24,000.
• The Reality: I refused the paid repair. Days later, the network returned automatically.
• Technical Conclusion: Physical hardware does not "self-heal." This was an EFS/NV Partition corruption caused by the OTA update—a pure software bug misdiagnosed as hardware failure.
DECEMBER 2025: RECURRENCE & DOCUMENTATION
Another update, another network failure. This time, I recorded comprehensive video proof of the device failing during the update process. OnePlus initiated a pickup, but the network returned before shipment. I informed OnePlus of the recurring bug.
MARCH 2026: THE VERTICAL LINE & SERVICE CENTER HOSTILITY
A vertical green/pink line appeared on my display—a known manufacturing defect.
• Submission: Submitted to Darbhanga Service Center (INFOTEL SERVICES).
• Repair Order (RO): IPS001016109-AS2603140002.
• The Trap: The center is now denying the Free of Cost (FOC) Screen Replacement. Why? They are again citing the "Network Issue" as a motherboard failure to void the screen warranty.
2. THE TECHNICAL REBUTTAL: SOFTWARE BUG VS. HARDWARE FAILURE
OnePlus Senior Management (Case ID: INIP-CMT-2026032000064) claims there is no correlation between updates and motherboard failure. I have submitted 10 PAGES OF EVIDENCE from the official OnePlus Community proving them wrong [cite: 57-66].
• [cite_start]Documented Global Issue: Thousands of users report "IMEI Null" and "SIM not working" immediately after OxygenOS updates.
• Partition Corruption: Reports on the official forums specifically identify this as an EFS partition corruption triggered by the update—not physical damage.
• Logical Fallacy: OnePlus admits updates cause vertical lines (FOC repair). However, they use the other update-induced bug (IMEI Null) to claim "motherboard damage" so they can charge the customer ₹27,000.
3. THE "GOODWILL GESTURE" INSULT
OnePlus offered a 40% discount as a "Goodwill Gesture."
• This is a deceptive trade practice. Offering a discount on a repair for a fault caused by YOUR own software is not "goodwill"; it is an attempt to monetize a defect.
• I have rejected this offer. I demand a 100% FOC Screen Replacement as per the Lifetime Warranty policy.
4. CURRENT STATUS & LEGAL ACTION
• NCH Complaint: Formally registered with the National Consumer Helpline.
• Consumer Court: I am preparing a petition for the Consumer Disciplinary Court for 'Deficiency in Service' and 'Unfair Trade Practices.'
OnePlus, you cannot ignore your own community's data. You cannot misdiagnose software bugs as hardware failures to extort money from engineers who know better.
RO No: IPS001016109-AS2603140002
IMEI: 865111064990772
@OnePlus_IN @OnePlus_Support @jconsumer @peterslau @geekyranjit @sharmadhany @ConsumerVoiceIn @beebomco
#OnePlusScam #OnePlusVerticalLine #OnePlus11 #IMEINull #ConsumerRights #OxygenOS #TechScam #NationalConsumerHelpline](https://pbs.twimg.com/media/HEGhcD8a8AAjLD2.jpg)
![mahipal911's tweet photo. HERE IS THE WHOLE STORY
OnePlus 11
1. THE CHRONOLOGY OF FAILURE
MAY 2025: THE FIRST "GHOST" FAILURE
Following an official OxygenOS update 16, my device's IMEI became "Null" and network connectivity vanished.
• The Diagnosis: Varanasi Service Center claimed a "Motherboard Failure" and demanded ~₹24,000.
• The Reality: I refused the paid repair. Days later, the network returned automatically.
• Technical Conclusion: Physical hardware does not "self-heal." This was an EFS/NV Partition corruption caused by the OTA update—a pure software bug misdiagnosed as hardware failure.
DECEMBER 2025: RECURRENCE & DOCUMENTATION
Another update, another network failure. This time, I recorded comprehensive video proof of the device failing during the update process. OnePlus initiated a pickup, but the network returned before shipment. I informed OnePlus of the recurring bug.
MARCH 2026: THE VERTICAL LINE & SERVICE CENTER HOSTILITY
A vertical green/pink line appeared on my display—a known manufacturing defect.
• Submission: Submitted to Darbhanga Service Center (INFOTEL SERVICES).
• Repair Order (RO): IPS001016109-AS2603140002.
• The Trap: The center is now denying the Free of Cost (FOC) Screen Replacement. Why? They are again citing the "Network Issue" as a motherboard failure to void the screen warranty.
2. THE TECHNICAL REBUTTAL: SOFTWARE BUG VS. HARDWARE FAILURE
OnePlus Senior Management (Case ID: INIP-CMT-2026032000064) claims there is no correlation between updates and motherboard failure. I have submitted 10 PAGES OF EVIDENCE from the official OnePlus Community proving them wrong [cite: 57-66].
• [cite_start]Documented Global Issue: Thousands of users report "IMEI Null" and "SIM not working" immediately after OxygenOS updates.
• Partition Corruption: Reports on the official forums specifically identify this as an EFS partition corruption triggered by the update—not physical damage.
• Logical Fallacy: OnePlus admits updates cause vertical lines (FOC repair). However, they use the other update-induced bug (IMEI Null) to claim "motherboard damage" so they can charge the customer ₹27,000.
3. THE "GOODWILL GESTURE" INSULT
OnePlus offered a 40% discount as a "Goodwill Gesture."
• This is a deceptive trade practice. Offering a discount on a repair for a fault caused by YOUR own software is not "goodwill"; it is an attempt to monetize a defect.
• I have rejected this offer. I demand a 100% FOC Screen Replacement as per the Lifetime Warranty policy.
4. CURRENT STATUS & LEGAL ACTION
• NCH Complaint: Formally registered with the National Consumer Helpline.
• Consumer Court: I am preparing a petition for the Consumer Disciplinary Court for 'Deficiency in Service' and 'Unfair Trade Practices.'
OnePlus, you cannot ignore your own community's data. You cannot misdiagnose software bugs as hardware failures to extort money from engineers who know better.
RO No: IPS001016109-AS2603140002
IMEI: 865111064990772
@OnePlus_IN @OnePlus_Support @jconsumer @peterslau @geekyranjit @sharmadhany @ConsumerVoiceIn @beebomco
#OnePlusScam #OnePlusVerticalLine #OnePlus11 #IMEINull #ConsumerRights #OxygenOS #TechScam #NationalConsumerHelpline](https://pbs.twimg.com/media/HEGhcD5aQAA9Ihe.jpg)
![mahipal911's tweet photo. HERE IS THE WHOLE STORY
OnePlus 11
1. THE CHRONOLOGY OF FAILURE
MAY 2025: THE FIRST "GHOST" FAILURE
Following an official OxygenOS update 16, my device's IMEI became "Null" and network connectivity vanished.
• The Diagnosis: Varanasi Service Center claimed a "Motherboard Failure" and demanded ~₹24,000.
• The Reality: I refused the paid repair. Days later, the network returned automatically.
• Technical Conclusion: Physical hardware does not "self-heal." This was an EFS/NV Partition corruption caused by the OTA update—a pure software bug misdiagnosed as hardware failure.
DECEMBER 2025: RECURRENCE & DOCUMENTATION
Another update, another network failure. This time, I recorded comprehensive video proof of the device failing during the update process. OnePlus initiated a pickup, but the network returned before shipment. I informed OnePlus of the recurring bug.
MARCH 2026: THE VERTICAL LINE & SERVICE CENTER HOSTILITY
A vertical green/pink line appeared on my display—a known manufacturing defect.
• Submission: Submitted to Darbhanga Service Center (INFOTEL SERVICES).
• Repair Order (RO): IPS001016109-AS2603140002.
• The Trap: The center is now denying the Free of Cost (FOC) Screen Replacement. Why? They are again citing the "Network Issue" as a motherboard failure to void the screen warranty.
2. THE TECHNICAL REBUTTAL: SOFTWARE BUG VS. HARDWARE FAILURE
OnePlus Senior Management (Case ID: INIP-CMT-2026032000064) claims there is no correlation between updates and motherboard failure. I have submitted 10 PAGES OF EVIDENCE from the official OnePlus Community proving them wrong [cite: 57-66].
• [cite_start]Documented Global Issue: Thousands of users report "IMEI Null" and "SIM not working" immediately after OxygenOS updates.
• Partition Corruption: Reports on the official forums specifically identify this as an EFS partition corruption triggered by the update—not physical damage.
• Logical Fallacy: OnePlus admits updates cause vertical lines (FOC repair). However, they use the other update-induced bug (IMEI Null) to claim "motherboard damage" so they can charge the customer ₹27,000.
3. THE "GOODWILL GESTURE" INSULT
OnePlus offered a 40% discount as a "Goodwill Gesture."
• This is a deceptive trade practice. Offering a discount on a repair for a fault caused by YOUR own software is not "goodwill"; it is an attempt to monetize a defect.
• I have rejected this offer. I demand a 100% FOC Screen Replacement as per the Lifetime Warranty policy.
4. CURRENT STATUS & LEGAL ACTION
• NCH Complaint: Formally registered with the National Consumer Helpline.
• Consumer Court: I am preparing a petition for the Consumer Disciplinary Court for 'Deficiency in Service' and 'Unfair Trade Practices.'
OnePlus, you cannot ignore your own community's data. You cannot misdiagnose software bugs as hardware failures to extort money from engineers who know better.
RO No: IPS001016109-AS2603140002
IMEI: 865111064990772
@OnePlus_IN @OnePlus_Support @jconsumer @peterslau @geekyranjit @sharmadhany @ConsumerVoiceIn @beebomco
#OnePlusScam #OnePlusVerticalLine #OnePlus11 #IMEINull #ConsumerRights #OxygenOS #TechScam #NationalConsumerHelpline](https://pbs.twimg.com/media/HEGhcDxaAAAWIbP.jpg)
Olivia
Online
Mahipal
@mahipal911
Sometimes i think my destiny is so bad that 'bad' Will be insulted for.
Sare jaha se achha...
Joined February 2012
72.3K Following
71.9K Followers
11.9K Posts
@HardeepSPuri @PetroleumMin @IndianOilcl @IndaneLC
@HardeepSPuri ji, Indane Gas ka naya connection apply kiye 1 mahine se zyada ho gaya, KYC bhi 26/03/26 ko complete ho chuki hai (Relationship ID: 7200000048236146). Phir bhi Choudhary Indane, Darbhanga connection nahi de raha.
Customer Care ke paas koi thos jawab nahi hai—kabhi kehte hain cancel ho gaya, kabhi bina wajah 7 din ka waqt mangte hain. Agency jane par koi sunwai nahi hoti. Kya naye connection par koi rok hai? Please help!
I am shifted with family to a new place recently. In this situation i am in trouble for making food.🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
#IndaneGas #LPGConnection #CustomerService @ChairmanIOCL @MoPNG_eSeva
https://t.co/oNYZMddmaE
https://t.co/xaRfk9iNRy
Who to follow
@onepluscareIN Thodi bhi sharm bachi hai to reply karna band kro aur isko dekho. Switching to @Apple is good for me.
@onepluscareIN Your intentions were not helpful ever for the customer. You don't want to satisfy us. You just pretend to be. Go check earlier DMs. You will disappear just like your service centres day by day stop services across the country.
@OnePlus_IN Worst service ever... OnePlus 9& 11 user(price 45k n 65k). IMEI & vertical pink line issues. Go for other phones. You can check my feed full of complaint n no solution.
It's been 4 days. No one contacted me to clarify that you are going to replace the screen or not. Also your response on the NCH @jagograhakjago is not able to understand by anyone. I am writing this to kindly confirm your opinion so that i can proceed legally. You have wasted my time from 14.03.2026. hoping that a clear action from your side on my pickup and drop request as it was instructed from your top officials. Its pending from 28.03.2026 as per your policy this must be clear in b/w 48 hrs.
@OnePlus_Support @jconsumer @geekyranjit @ConsumerVoiceIn
#OnePlusScam #OnePlusVerticalLine #ConsumerFraud #OnePlus11 #IMEINull
It's been 4 days. No one contacted me to clarify that you are going to replace the screen or not. Also your response on the NCH @jagograhakjago is not able to understand by anyone. I am writing this to kindly confirm your opinion so that i can proceed legally. You have wasted my time from 14.03.2026. hoping that a clear action from your side on my pickup and drop request as it was instructed from your top officials. Its pending from 28.03.2026 as per your policy this must be clear in b/w 48 hrs.
@OnePlus_Support @jconsumer @geekyranjit @ConsumerVoiceIn
#OnePlusScam #OnePlusVerticalLine #ConsumerFraud #OnePlus11 #IMEINull
@mahipal911 Hi! We understand the significance of your concern. Please be informed that your concern has been escalated to our relevant team. They will reach out to you with an update at the earliest. Please send us a DM for further assistance. https://t.co/KAnui6HzME
🚨 SHOCKING: @OnePlus_IN caught in its own LIES! 🚨
One official email from OnePlus clearly states: "COM PORT DOES NOT SHOW MOTHERBOARD DEFECT". But now, their escalation team is refusing to repair my screen, citing a "Null IMEI" (a software bug caused by THEIR update) as a barrier!
A senior representative promised an FOC repair on record but is now backtracking. This is a total deficiency in service!
@OnePlus_Support @jconsumer @geekyranjit @ConsumerVoiceIn
#OnePlusScam #OnePlusVerticalLine #ConsumerFraud #OnePlus11 #IMEINull
HERE IS THE WHOLE STORY
OnePlus 11
1. THE CHRONOLOGY OF FAILURE
MAY 2025: THE FIRST "GHOST" FAILURE
Following an official OxygenOS update 16, my device's IMEI became "Null" and network connectivity vanished.
• The Diagnosis: Varanasi Service Center claimed a "Motherboard Failure" and demanded ~₹24,000.
• The Reality: I refused the paid repair. Days later, the network returned automatically.
• Technical Conclusion: Physical hardware does not "self-heal." This was an EFS/NV Partition corruption caused by the OTA update—a pure software bug misdiagnosed as hardware failure.
DECEMBER 2025: RECURRENCE & DOCUMENTATION
Another update, another network failure. This time, I recorded comprehensive video proof of the device failing during the update process. OnePlus initiated a pickup, but the network returned before shipment. I informed OnePlus of the recurring bug.
MARCH 2026: THE VERTICAL LINE & SERVICE CENTER HOSTILITY
A vertical green/pink line appeared on my display—a known manufacturing defect.
• Submission: Submitted to Darbhanga Service Center (INFOTEL SERVICES).
• Repair Order (RO): IPS001016109-AS2603140002.
• The Trap: The center is now denying the Free of Cost (FOC) Screen Replacement. Why? They are again citing the "Network Issue" as a motherboard failure to void the screen warranty.
2. THE TECHNICAL REBUTTAL: SOFTWARE BUG VS. HARDWARE FAILURE
OnePlus Senior Management (Case ID: INIP-CMT-2026032000064) claims there is no correlation between updates and motherboard failure. I have submitted 10 PAGES OF EVIDENCE from the official OnePlus Community proving them wrong [cite: 57-66].
• [cite_start]Documented Global Issue: Thousands of users report "IMEI Null" and "SIM not working" immediately after OxygenOS updates.
• Partition Corruption: Reports on the official forums specifically identify this as an EFS partition corruption triggered by the update—not physical damage.
• Logical Fallacy: OnePlus admits updates cause vertical lines (FOC repair). However, they use the other update-induced bug (IMEI Null) to claim "motherboard damage" so they can charge the customer ₹27,000.
3. THE "GOODWILL GESTURE" INSULT
OnePlus offered a 40% discount as a "Goodwill Gesture."
• This is a deceptive trade practice. Offering a discount on a repair for a fault caused by YOUR own software is not "goodwill"; it is an attempt to monetize a defect.
• I have rejected this offer. I demand a 100% FOC Screen Replacement as per the Lifetime Warranty policy.
4. CURRENT STATUS & LEGAL ACTION
• NCH Complaint: Formally registered with the National Consumer Helpline.
• Consumer Court: I am preparing a petition for the Consumer Disciplinary Court for 'Deficiency in Service' and 'Unfair Trade Practices.'
OnePlus, you cannot ignore your own community's data. You cannot misdiagnose software bugs as hardware failures to extort money from engineers who know better.
RO No: IPS001016109-AS2603140002
IMEI: 865111064990772
@OnePlus_IN @OnePlus_Support @jconsumer @peterslau @geekyranjit @sharmadhany @ConsumerVoiceIn @beebomco
#OnePlusScam #OnePlusVerticalLine #OnePlus11 #IMEINull #ConsumerRights #OxygenOS #TechScam #NationalConsumerHelpline
![mahipal911's tweet photo. HERE IS THE WHOLE STORY
OnePlus 11
1. THE CHRONOLOGY OF FAILURE
MAY 2025: THE FIRST "GHOST" FAILURE
Following an official OxygenOS update 16, my device's IMEI became "Null" and network connectivity vanished.
• The Diagnosis: Varanasi Service Center claimed a "Motherboard Failure" and demanded ~₹24,000.
• The Reality: I refused the paid repair. Days later, the network returned automatically.
• Technical Conclusion: Physical hardware does not "self-heal." This was an EFS/NV Partition corruption caused by the OTA update—a pure software bug misdiagnosed as hardware failure.
DECEMBER 2025: RECURRENCE & DOCUMENTATION
Another update, another network failure. This time, I recorded comprehensive video proof of the device failing during the update process. OnePlus initiated a pickup, but the network returned before shipment. I informed OnePlus of the recurring bug.
MARCH 2026: THE VERTICAL LINE & SERVICE CENTER HOSTILITY
A vertical green/pink line appeared on my display—a known manufacturing defect.
• Submission: Submitted to Darbhanga Service Center (INFOTEL SERVICES).
• Repair Order (RO): IPS001016109-AS2603140002.
• The Trap: The center is now denying the Free of Cost (FOC) Screen Replacement. Why? They are again citing the "Network Issue" as a motherboard failure to void the screen warranty.
2. THE TECHNICAL REBUTTAL: SOFTWARE BUG VS. HARDWARE FAILURE
OnePlus Senior Management (Case ID: INIP-CMT-2026032000064) claims there is no correlation between updates and motherboard failure. I have submitted 10 PAGES OF EVIDENCE from the official OnePlus Community proving them wrong [cite: 57-66].
• [cite_start]Documented Global Issue: Thousands of users report "IMEI Null" and "SIM not working" immediately after OxygenOS updates.
• Partition Corruption: Reports on the official forums specifically identify this as an EFS partition corruption triggered by the update—not physical damage.
• Logical Fallacy: OnePlus admits updates cause vertical lines (FOC repair). However, they use the other update-induced bug (IMEI Null) to claim "motherboard damage" so they can charge the customer ₹27,000.
3. THE "GOODWILL GESTURE" INSULT
OnePlus offered a 40% discount as a "Goodwill Gesture."
• This is a deceptive trade practice. Offering a discount on a repair for a fault caused by YOUR own software is not "goodwill"; it is an attempt to monetize a defect.
• I have rejected this offer. I demand a 100% FOC Screen Replacement as per the Lifetime Warranty policy.
4. CURRENT STATUS & LEGAL ACTION
• NCH Complaint: Formally registered with the National Consumer Helpline.
• Consumer Court: I am preparing a petition for the Consumer Disciplinary Court for 'Deficiency in Service' and 'Unfair Trade Practices.'
OnePlus, you cannot ignore your own community's data. You cannot misdiagnose software bugs as hardware failures to extort money from engineers who know better.
RO No: IPS001016109-AS2603140002
IMEI: 865111064990772
@OnePlus_IN @OnePlus_Support @jconsumer @peterslau @geekyranjit @sharmadhany @ConsumerVoiceIn @beebomco
#OnePlusScam #OnePlusVerticalLine #OnePlus11 #IMEINull #ConsumerRights #OxygenOS #TechScam #NationalConsumerHelpline](https://pbs.twimg.com/media/HEGhcD8bwAAcjca.jpg)
@OnePlus_Support U've all my details.check your dm.There are many old msgs regarding problems of mine post oxygen os 16 update.@grok what should I do if @oneplus deny to replace pink line issue in my flagship phone op 11 (special edition).Also tell me no of people reported the os update issues
Due to repeated misdiagnosis and denial of FOC screen warranty by Darbhanga Service Center, I have moved to NCH (Docket No: 8931348). @OnePlus_IN @OnePlus_Support fix this! #OnePlus11 #OxygenOS16 #OnePlusIndia #Android16 #OnePlusBug @consaff @jsharma @Petelau
@OnePlus_Support forums showing IMEI Null is a global software bug. Yet, they are denying my Lifetime Screen Warranty and demanding ₹27,000!
Is this how you treat loyal users? Fix this FOC or see you in Consumer Court! ⚖️
@jconsumer @geekyranjit @ConsumerVoiceIn @OnePlus_IN
🚨 @OnePlus_IN Motherboard Scam Exposed! 🚨
My #OnePlus11 got a Green Line & IMEI Null right after the official OxygenOS update. OnePlus claims updates don't cause network issues, but their OWN community is full of such reports!
...1
@OnePlus_Support either you should take action or i will start spreading your negligence on X.
@OnePlus_Support @jconsumer @geekyranjit @ConsumerVoiceIn
#OnePlusScam #OnePlusVerticalLine #ConsumerCourt #IMEINull
@OnePlus_Support U've all my details.check your dm.There are many old msgs regarding problems of mine post oxygen os 16 update.@grok what should I do if @oneplus deny to replace pink line issue in my flagship phone op 11 (special edition).Also tell me no of people reported the os update issues
@OnePlus_Support either you should take action or i will start spreading your negligence on X.
@OnePlus_Support @jconsumer @geekyranjit @ConsumerVoiceIn
#OnePlusScam #OnePlusVerticalLine #ConsumerCourt #IMEINull
Due to repeated misdiagnosis and denial of FOC screen warranty by Darbhanga Service Center, I have moved to NCH (Docket No: 8931348). @OnePlus_IN @OnePlus_Support fix this! #OnePlus11 #OxygenOS16 #OnePlusIndia #Android16 #OnePlusBug @consaff @jsharma @Petelau
@RailMinIndia please look in the difference between fare, when ticket is booked by online(rs 20) and offline(rs 40) for same stations
How it is possible?
20 rs for Printing the paper is much more
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