@ftdflowers you guys should be ashamed of yourselves for sending this flower arrangement. I paid $150 for flowers for my sister-in-law who just lost her mother. We ordered the exquisite arrangement the most expensive one and the one that you guys sent looks like crap
@raisingcanes I had a not so great experience at one of your restaurants yesterday and submitted my experience on your website and I've got it give you guys, props for your customer service and how you resolved the issue immediately with one of the nicest reps I've spoken to.
@raisingcanes@RaisingCanes 35 minutes in the drive-thru for a 3-piece & sweet tea. First drink was Coke. Drove back, went inside, replaced it. Got home again — HOT tea. Two wrong drinks after that wait. I genuinely don’t understand the hype.
@HoneyBakedHam super disappointed in your customer service. 3 weeks ago I ordered a ham and red velvet cake to be delivered the week of December 14. Imagine my shock when I was emailed today that it will be here in two days. Customer service said oops.
@crumbl I ordered these for the veterinarian who saved my dogs life. They were delivered by a DoorDash driver who did not deliver a card and told the vet that she couldn't tell them who the cookies were from that. It was ordered anonymously. This is not OK.
@mochihealth 10/ The only questions that matter now:
•Why are patients being denied refunds for vials from a pharmacy formally flagged by the state?
• Why hasn’t @mochihealth offered replacements?
• Why are refund requests being met with bans, suspensions, and account lockouts?
@mochihealth 9/ This is not a hypothetical. The state of Washington intervened. The safety of sterile injections was called into question. And @mochihealth patients are still waiting
@mochihealth 8/ Under FTC shipping law, companies must provide accurate delivery estimates. Mochi claims 14 business day shipping — yet some patients are still waiting over a month. And when they ask for refunds they’re told no.
FTC guidance: https://t.co/aHvFivl6kF
@mochihealth 7/ Despite the stop order against Aequita Pharmacy, @mochihealth has:
•Offered no refunds or replacements for vials sourced from Aequita
•Denied refunds for unshipped meds from their new pharmacy
•Refused to refund memberships, even when patients no longer feel safe