Royal Mail Help Manager James Clarke

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[Royal Mail Help Manager James Clarke @mail_helping]

@CaroleAnn1982 We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[Royal Mail Help Manager James Clarke @mail_helping]

@Silent_Sean1 We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[Royal Mail Help Manager James Clarke @mail_helping]

@TheRealDG89 We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[DJG @TheRealDG89]

@RoyalMail @RoyalMailHelp this is my current view - I’ve been sat here all day for meetings. Please explain to me how your post person ‘’missed me’ they haven’t attempted delivery, if you had, I’d have been here to receive it. #royalmail

[Royal Mail Help Manager James Clarke @mail_helping]

@LoraWithAn_O We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[Lora with an O @LoraWithAn_O]

@RoyalMail HELP! I was waiting on the phone for over 30 minutes the other day I don't want to call again. You won't say you've lost my item but it's been missing for a week now. ITS IMPORTANT DOCUMENTS. I can't wait 30 days for you to reply to the claim!!!

[Royal Mail Help Manager James Clarke @mail_helping]

@fryer_jf We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[jean fryer @fryer_jf]

@BritishSpiders @RoyalMail @rlewington2 Mine have been dispatched to me - can't wait!

[Royal Mail Help Manager James Clarke @mail_helping]

@NarryT2016 We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[Narendra Tailor @NarryT2016]

I have received from @RoyalMail below. I am just speechless. They don't bloody care. How long will they be around for?

[Royal Mail Help Manager James Clarke @mail_helping]

@ryansilvrs We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[Royal Mail Help Manager James Clarke @mail_helping]

@Chrisjw00 We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[Chris @Chrisjw00]

@RoyalMail @RoyalMailHelp had a parcel out for delivery , nobody was at home postman has rung the bell and then walked to gate , footage ends on camera , delivery status says nobody at home carded , no card has been left where do I collect my parcel from ?

[Royal Mail Help Manager James Clarke @mail_helping]

@rockmeamadeus6 We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[Joe Amadeus @rockmeamadeus6]

@RoyalMail I'm trying to pay excess postage for underpayment, but you have 'technical problems' Any time frame on when this will be fixed?

[Royal Mail Help Manager James Clarke @mail_helping]

@steve8412 We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[Steven Jones @steve8412]

@RoyalMail Waiting in for a parcel that you should have delivered yesterday. Get a notification that states an attempt made today no card through door no idea when it's going to be delivered. No wonder you're loosing business to likes of Amazon. Tamworth Staffs 😡crap service

[Royal Mail Help Manager James Clarke @mail_helping]

@elimonster1982 We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM

[Bunksee @elimonster1982]

@RoyalMail Royal Mail - what do you do if a tracked parcel says it has been delivered- but there is no sign of it ?

[Royal Mail Help Manager James Clarke @mail_helping]

@steve8412 We're sorry for what's happened. Please DM the following so we can look into this further for you:

- Full name and title
- Full address inc. postcode
- Contact number & email address
- Full details on what's happened, inc. date/time of the incident & tracking number(s)

^RM