@lookfantastic worst customer experience received absolutely shocking you send the wrong order to me but won’t send my order till you receive the wrong order back when you will destroy the items anyway
@lookfantastic worst customer experience received absolutely shocking you send the wrong order to me but won’t send my order till you receive the wrong order back when you will destroy the items anyway
@lookfantastic worst customer experience received absolutely shocking you send the wrong order to me but won’t send my order till you receive the wrong order back when you will destroy the items anyway
The 28 days have passed still nothing, Ellie I have sent a direct message to you, @p_fankhauser surely you would expect a complaint to be acknowledged with in 31 days?
@p_fankhauser@ThomasCookCares very disappointed with the level of service we have had while on holiday and since returning not one response to your complaint, shocking service I would appreciate a response!!!!
Hi Ellie it has been around 14 days however this complaint was started while I was in holiday, and we received no support for your team while we where there to be told they where to busy when we needed them to support us having to visit the police !