Zuhaib

From somebody to a Know Buddy.. I am all that now and a lot more.. I could be better though; Only if..

[Zuhaib @malikzuhaib]

@IndiGo6E Thanks 😍

[Zuhaib @malikzuhaib]

@IndiGo6E super smooth check in at IXJ thanks to Sohany at the counter. Always such a pleasure to have such noble souls do their job with service excellence at the core of what they do and yes a smile early in the morning is a bonus :)

Thanks again team 6E !

[Zuhaib @malikzuhaib]

@IFFCO__TOKIO We may have the CCTV recording but will not have sound, will see if we have any additional details.
Have already shared all necessary information with your team ,suggest to look at your end with the Policy Number & Claim Number & fast track settlement at the earliest !

[Zuhaib @malikzuhaib]

Policy Number 48038874
Claim No.- 1-6GANWME3
Your surveyor asked for a bribe to settle a genuine claim, & claim still not processed despite raising with your team, also IRDA Grievance cell.
Expecting early closure ! @IFFCO__TOKIO before we escalate further !

[Katyayani Shukla @aibytekat]

He literally explained the Black Coffee Theory and why it changes how you approach life.

[Zuhaib @malikzuhaib]

@JPDCLofficial Toll free number never answered, line man not working as per expectations, & consumers facing issues in harsh weather conditions despite paying regular bills- worst customer service.

[Zuhaib @malikzuhaib]

@IndiGo6E Waiting for luggage to retrieval for the last 45 mins now. Apparently they have found it but haven’t got it yet, your team should have handled this better especially Ms. Dhanvi who had no empathy, and screamed !

[Zuhaib @malikzuhaib]

@IndiGo6E Very embarrassing to inform that after luggage of E2G2WI was not delivered at the luggage belt, your CCE at the terminal 1 counter Miss Dhanvi misbehaved and shouted at me.
Request you to kindly look into the incident!Very poor customer service !!!

[Zuhaib @malikzuhaib]

@sony_india Purchased a 65 inch LED from Reliance digital for around 1 L and surprised that there’s no table mount with the unit.
The reliance RESQ team doesn’t have a clue how to resolve.
6 months back I purchased LG with same specs and it had a table mount
Pls resolve

[Zuhaib @malikzuhaib]

@AmazonHelp They’ve been helpless, called multiple number of times but to no avail !

[Zuhaib @malikzuhaib]

403-9748355-1305119 @amazonIN - been three weeks but return pick up is being clearly ignored by your logistics team !!!

[Zuhaib @malikzuhaib]

@SamsungIndia Very unprofessional installation done at our store in Anantnag, Kashmir. Request to kindly send personnel for re installation ASAP !

[Zuhaib @malikzuhaib]

@CostaCoffee You have live cockroaches in the refrigerator display unit at your departure terminal kiosk at the Srinagar Airport (SXR), spoke to your incharge who seemed not too serious about resolving this !

[Zuhaib @malikzuhaib]

@kaffindia @kaffindia Already 4 months into this & still no response. I guess this is not going to help the brand much in the UT of JK, eventually people will move to other brands as the service is very disappointing & poor delivery of services and complaint resolution !

[Zuhaib @malikzuhaib]

@kaffindia Please don`t sleep on 240509161. Pending for last three weeks now !!!

[Zuhaib @malikzuhaib]

@kaffindia @kaffindia I hope you work on Mondays, as I haven't recieved a reply over the weekend on the status of the complaint or even an acknowledgement for that matter.

[Zuhaib @malikzuhaib]

@kaffindia Dear Team, It'll be 2 months and the compliant is still unresolved, I was informed by friends & family about poor service delivery at KAFF but I was sure that wasn't the case however I guess they were right ! Hope that you win back a customer now !

[Zuhaib @malikzuhaib]

@passportsevamea JM1079665356224 & JM1079643557224 (aged 5 & 10 respectively). Will be 45 days+ since the appointment but no police verification hasn't been sent back to PSK. Request to intervene ! Thanks

[Zuhaib @malikzuhaib]

@HDFCBank_Cares Dear Team, i have been patient for the last 12 days, awaiting a swifter resolution however after spending close to 3-4 hours on phones (collectively) over the last few days, writing around 10-12 emails & sharing documents again & again, i am a bit frustrated with the experience

[Zuhaib @malikzuhaib]

@HDFC_Bank @HDFCBank_Cares Shame that your CC team is shooting off multiple mails, asking for different documents but still unable to resolve my compliant lodged on 21st June. Disappointed despite being a so called preferred customer for ten years ! Ref 626235427.

[Zuhaib @malikzuhaib]

@iamsaqib @HDFC_Bank @HDFCBank_Cares @AxisBank Yes may eventually have to escalate to the financial ombudsman & bring them to their knees.

Corporate giants cannot always take us for a ride & there has to be some sort of accountability. Please re share for a wider audience. You have quite a decent following here :)

[Zuhaib @malikzuhaib]

@iamsaqib @HDFC_Bank @HDFCBank_Cares @AxisBank I guess i am left with this option only but never expected this kind of service delivery from a otherwise reputed bank. Really disappointed with their CS team !