Ran into @HarrySmith at O’Hare today and he was nice enough to do a video for my journalism major, @TODAYshow loving wife @mamanash. We debated CrossFit vs yoga.
@yeuraveragejoe@SunCountryAir So many falsehoods. We went to TUS airport on Sunday morning and there weren’t even any Sun Country agents available to help us. Plus phones busy for 2+ days and no rebooking info online. Are you getting any refunds? It’s been uphill for me.
Thank you @amyklobuchar! I’m in the midst of finally traveling back to MSP now on a very expensive flight I had to book myself. Still have not heard a word from Sun Country. https://t.co/JOGzBhoCPX
Sending letter to Sun Country CEO re stranded passengers from storm. If they had no plane, why didn’t they charter one? Why don’t they reimburse passengers for full expense? As original sponsor of passenger bill of rights,will look at amending law to cover these consumer breaches
Sun Country canceled our flight and abandoned us in Tucson but @WestinLaPaloma has been nothing short of amazing. Friendliest staff ever. Thank you for being a bright spot in our travel misery! 🌵
@kpottermn Same thing for TUS to MSP. Last flight of season cancelled without any direction of what to do. And phone lines don’t work. We’re stranded in TUS until Tues. Taking @delta home THANK GOODNESS!
@bringmethenews “Reaccomodating other passengers” is a sack of lies. How are we supposed to rebook when their phone lines disconnect and there is no ability to make online arrangements? They have 1995 technology. #strandedinTUS
👏🏼👏🏼👏🏼 Yes @devenwisner! We are having this exact problem. Stuck in TUS. We finally booked our own VERY expensive flights to get to MSP two days from now and are 🤞🏼for a refund later. Some of us have no childcare back home in MSP. https://t.co/gHhdZKRgrK
@SunCountryAir: You cancelled the last flight from TUS to MSP for the season and don’t feel it is necessary to make arrangements for your passengers? You can’t control the weather, but you can control your level service and expediency. #SunCountry 🤦♂️🤷♂️
How does an airline based in MN not have an adequate procedure in place for inclement weather? How are you “reaccommodating passengers” when your customers can’t even get through to your phone lines? https://t.co/t2tHQRGKIm
Travel Advisory: Due to forecasted weather conditions, Sun Country Airlines has issued a weather waiver for Minneapolis/St. Paul, MN (MSP), effective 10:30 am CT (Central Time), April 12, 2018: https://t.co/uhJ3lfzvTL
@kare11 Is anyone following the story of stranded @SunCountryAir customers due to the storm? Try calling their CS number. Or booking a flight on their website. Nothing works. Our group is stranded in Tucson with no childcare back home. DM me for more info.
@StarTribune Is anyone following the story of stranded @SunCountryAir customers due to the storm? We’ve been stranded in Tucson for two days and their phone lines just disconnect when we call. Also their website is unable to rebook. DM for more info.
@LouRaguse Is anyone following the story of stranded @SunCountryAir customers due to the storm? Try calling their CS number. Or booking a flight on their website. Nothing works. Our group is stranded in Tucson with no childcare back home.
@MPRnews We’re stranded in Tucson! Have been trying to call @SunCountryAir for 36 hours and the line just disconnects. And their website gives no ability to rebook online. Feel free to DM me for more info.