Customer Response Manager

[Customer Response Manager @manager65801]

Apologies for the frustrating experience lately.
Follow back and DM me so I can fix it for you? Grateful you're here

[Hammer @David_Ham73]

After years as @enterprisecares Club member, I’m saying adios. Long story but someone backed into son’s rental car, left a scuff/small crease in fender. price gouged us $3700. We are car people & know this is insane even with lost revenue cost. Would like to avoid an auto reply

[Customer Response Manager @manager65801]

@yaaimtheone We appreciate you reaching out and letting us know. I’m Alicia, and I’m here to help. Please follow our account so we can message you directly and assist you right away.

[Customer Response Manager @manager65801]

Apologies for the frustrating experience lately.
Follow back and DM me so I can fix it for you? Grateful you're here

[Austin Smith @yaaimtheone]

How can you run a national rental car company, with no rental cars? Do better @enterprisecares

[Customer Response Manager @manager65801]

@Crysthedoula Hello, we apologize for the inconvenience and such an experience with us. We would like to closely look at the concern. Kindly follow back and share with us via DM your email address and mobile number we reach out and assist.

[Customer Response Manager @manager65801]

We truly apologize for the awful moment we have taken you through Kindly DM your reachable WhatsApp number starting with your country code so that we can connect you with one of our live agent for further assistance assistance.Thank you

[Crys (like Chris) She/her @Crysthedoula]

@Enterprise your customer service remains The Worst

[Customer Response Manager @manager65801]

Apologies for the frustrating experience lately.
Follow back and DM me so I can fix it for you? Grateful you're here

[Deborah S @loveturtle13]

#EnterpriseMobility @enterprisecares @Enterprise
HORRIBLE customer service! Two days in a row I was assured I had a reserved car, two days in a row called by local office, no cars. What's up with that? WORST SERVICE! #Avis all the way.

[Customer Response Manager @manager65801]

@mel_farenzena We're sorry for this has been your experience.Its not what we aim for ! Please follow back and feel comfortable to send us a Dm and we'd be happy to help you out.

[Customer Response Manager @manager65801]

We truly apologize for the awful moment we have taken you through Kindly DM your reachable WhatsApp number starting with your country code so that we can connect you with one of our live agent for further assistance assistance.Thank you

[Mel Farenzena @mel_farenzena]

Hey @Enterprise . I’ve been trying to reach someone for weeks now about a payment and silence.

[Customer Response Manager @manager65801]

Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly provide your reachable phone number via DM for quick updates and assistance.~skyler

[Stephen Howlett @Spudislander55]

@Rustin_Cohle777 @EdmontonOilers @Enterprise 2 good offensive players. Check out their +- numbers compared to other teams stars. Both of them need to learn how to play a bit of defensive hockey as they both give up near as many goal as they score at 5 on 5.

[Customer Response Manager @manager65801]

Appreciate you bringing this to our attention and sorry for the disappointment. Please note we’ve escalated this to the relevant team. Kindly follow back and send a DM with your reachable contact so we can assist you. Thanks

[Bobby Axe @BobbyAxe127540]

@enterprisecares @Enterprise
Cliente fiel durante años. En Murcia me negaron el alquiler por una tarjeta Wise aceptada durante 3 años. Gerente agresiva.
3 reclamaciones. 0 respuestas.
Muy mala atención.

[Customer Response Manager @manager65801]

We have messenged you kindly check your messages

[Customer Response Manager @manager65801]

@DnpDerick Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly provide your reachable phone number via DM for quick updates and assistance.~skyler

[Customer Response Manager @manager65801]

Thank you for bringing this matter to our attention, My name is Marion and I'll be happy to assist kindly follow us back so we can send you a direct message and assist you ASAP.✨

[Customer Response Manager @manager65801]

We truly apologize for the awful moment we have taken you through Kindly DM your reachable WhatsApp number starting with your country code so that we can connect you with one of our live agent for further assistance assistance.Thank you

[Nikhil Saraf @nikhil_saraf]

@Enterprise I had a terrible experience with the booking /rental agreement (1VW6JH). In order to resolve the same I reached out to customer care(COMPLAINT 29.12). The branch manager is making all sort of excuses changing facts and trivialising the same. Can someone help?

[Customer Response Manager @manager65801]

We're sorry for this has been your experience.Its not what we aim for ! Please follow back and feel comfortable to send us a Dm and we'd be happy to help you out.

[Ato @Camsuf942]

@enterprisecares @EnterpriseWay your customer service is horrible, you should change your motto to we will rip you off! not pick you up😡