Manan1892

Hindu first, Bharat always. No room for weakness—only strength, pride, and a whole lot of truth

[Manan1892 @manan1892]

@maghastrology I have saturn, mars and venus in 9th house Taurus ascendant

[Manan1892 @manan1892]

After waiting over 110 days for my Volkswagen Virtus to be repaired, I thought my ordeal was finally over. Unfortunately, it isn't.
The authorised Volkswagen workshop has confirmed that my front bumper requires repainting due to accident-related damage. However, @BajajAllianz has not approved this part of my claim.
After four months of waiting, paying EMIs for a car I couldn't use, suffering depreciation on a nearly new vehicle, and enduring immense mental stress, I am now being asked to accept a partially repaired car.
I have a simple question: If the authorised workshop recommends repainting the accident-damaged bumper to restore the vehicle to its pre-accident condition, why has this been declined?
I request @BajajAllianz to: ✅ Reconsider the decision. ✅ Approve the bumper repaint. ✅ Provide the reason for the rejection in writing.
I simply want my car restored to the condition it was in before the accident. I hope this issue is resolved fairly and without any further delay.
#BajajAllianz #MotorInsurance #InsuranceClaim #ConsumerRights #Volkswagen #Virtus #CustomerService

@bajajgeneral

[Manan1892 @manan1892]

After waiting more than 110 days for my Volkswagen Virtus to be repaired, I thought this ordeal was finally coming to an end. Unfortunately, it hasn't.

The authorised Volkswagen workshop has informed me that my front bumper requires repainting due to damage caused in the accident. However, Bajaj Allianz has refused to approve this part of the claim, without providing me with a satisfactory explanation.

After enduring more than 110 days without my vehicle, paying EMIs every month, suffering depreciation on a nearly new car, and going through immense stress and inconvenience, I am now being asked to accept a partially repaired vehicle.

I have a simple question for @BajajAllianz:

If the authorised workshop recommends repainting the accident-damaged bumper to restore the car to its pre-accident condition, why has this been rejected?

I request Bajaj Allianz to:
✅ Reconsider the decision.
✅ Approve the bumper repaint.
✅ Explain the basis of the rejection in writing.

After everything I have gone through over the past four months, I simply want my vehicle restored completely and fairly.

I hope Bajaj Allianz addresses this issue promptly.

#BajajAllianz #MotorInsurance #InsuranceClaim #ConsumerRights #Volkswagen #Virtus

[Manan1892 @manan1892]

Dear Volkswagen India Team,

Your response once again addresses only the repair timeline and completely ignores the compensation and goodwill resolution that I have repeatedly demanded over the past several weeks.

As of today, my Volkswagen Virtus has remained immobilised at your authorised dealership for 107 days.
During these 107 days:
I have continued paying EMIs for a vehicle that I have been deprived of using.
My nearly new vehicle has continued to depreciate while lying in your authorised workshop.
I have suffered financial loss, mental harassment, inconvenience and repeated communication failures.
I have been forced to repeatedly chase updates, send emails, make calls and escalate this matter simply to obtain basic information.
While I appreciate that the repair may now be nearing completion, repairing my vehicle after 107 days does not erase the hardship and losses caused by Volkswagen India's failure to resolve this matter in a reasonable timeframe.

Accordingly, I once again demand that Volkswagen India provide a written response regarding the following:

Complimentary extended warranty on my vehicle, including the replacement transmission assembly.

Complimentary service package covering the next three scheduled services.
Reimbursement of the EMIs paid by me during the period my vehicle remained immobilised.

Four Months of emi amount when the car was immobilized due to your failure to source the parts.

Appropriate monetary compensation for the financial loss, depreciation of my vehicle, prolonged loss of use, mental harassment and inconvenience suffered over the last 107 days.

I expect Volkswagen India to confirm its position on each of the above demands.

Failure to respond to these demands or continued silence will leave me with no option but to pursue appropriate proceedings before the Consumer Commission and other competent legal forums for compensation, damages, litigation costs and all other reliefs available to me under law.

I sincerely hope Volkswagen India chooses to resolve this matter fairly and responsibly without compelling a customer to undertake avoidable legal proceedings.
Regards,
Manan Malhotra
Volkswagen Virtus

Regards,

Manan Malhotra

[Manan1892 @manan1892]

106 DAYS.

It has now been 106 days since my Volkswagen Virtus has been lying at an authorised Volkswagen service centre.

Despite four formal escalations, repeated emails, phone calls, WhatsApp follow-ups and even going public with my ordeal, Volkswagen India has still not provided any meaningful resolution.

For the last 106 days:

• I have continued paying EMIs for a car I cannot use.
• My nearly new vehicle has continued to depreciate while sitting in your workshop.
• I still do not have a confirmed written delivery date.
• My calls and messages have repeatedly gone unanswered.
• I have suffered unnecessary stress, inconvenience and complete uncertainty.

How much longer is a customer expected to wait?

I now expect Volkswagen India to provide a fair resolution, including:

✅ Immediate delivery of my vehicle.
✅ Compensation equivalent to the EMIs I have paid during the period I have been deprived of my vehicle.
✅ A complimentary extended warranty on my vehicle, including the replacement gearbox.
✅ A complimentary service package covering my next three scheduled services.
✅ Appropriate compensation for the prolonged loss of use of my vehicle, the depreciation of a nearly new car, and the mental stress and inconvenience caused by this 106-day ordeal.

After 106 days, this is no longer just a delayed repair—it reflects a serious failure of after-sales support and customer care.

I request Volkswagen India to stop sending generic responses and provide a concrete resolution.

@volkswagenindia @VW @SkodaIndia

#Volkswagen #VolkswagenIndia #Virtus #CustomerService #ConsumerRights #AfterSales #India

[Manan1892 @manan1892]

Dear Volkswagen India Leadership,

Despite my previous emails, four formal escalations, multiple phone calls, WhatsApp messages and even a public appeal on social media, I have still not received any meaningful response from Volkswagen India regarding a fair resolution of my case.

My Volkswagen Virtus (Registration No. DL10DA6446) has remained at your authorised dealership, Volkswagen Delhi West (Liftech India Pvt. Ltd., Moti Nagar), since 18 March 2026.

As of today, I have been deprived of the use of my vehicle for more than 100 days.

During this period:

- I have continued paying EMIs for a vehicle that I have been unable to use.
- My nearly new vehicle has continued to depreciate while lying at an authorised Volkswagen workshop.
- I have suffered immense inconvenience, repeated communication failures, emotional distress and complete uncertainty.
- I have spent countless hours pursuing updates that should have been proactively communicated by Volkswagen and its authorised dealership.

Most disappointingly, despite repeated assurances that my concerns had been escalated, I have received no meaningful intervention from Volkswagen India's senior management.

At this stage, I am making one final attempt to resolve this matter amicably before pursuing further legal remedies.

Considering the prolonged delay, the loss of use of my vehicle, the financial burden imposed upon me and the manner in which this case has been handled, I expect Volkswagen India to extend the following goodwill resolution:

1. Immediate completion of repairs and delivery of my vehicle without any further delay.

2. A complimentary extended warranty of at least two additional years covering the vehicle, including the replacement gearbox.

3. A complimentary service package covering the next three scheduled services.

4. Compensation equivalent to four months' EMI payments that I have continued to bear while being deprived of the use of my vehicle due to circumstances beyond my control.

5. A formal written apology from Volkswagen India acknowledging the extraordinary delay and the inconvenience caused.

6. A written assurance that the replacement gearbox is brand new, genuine, and fully covered under the applicable warranty.

I believe these requests are reasonable considering the exceptional circumstances of this case. My vehicle was only a few months old when it entered your authorised workshop and has remained immobilised for an unreasonably long period.

If Volkswagen India is unwilling to provide a fair resolution despite the documented facts and repeated escalations, I will have no option but to pursue my remedies before the appropriate Consumer Commission and other competent legal forums, where I will seek compensation for financial loss, loss of use, depreciation, mental harassment, litigation costs and all other reliefs available to me under law.

I sincerely hope Volkswagen India chooses to restore my faith in the brand by resolving this matter responsibly and without any further delay.

I request your response within 7 days of receipt of this email.

Regards,

Manan Malhotra

Volkswagen Virtus

Claim No. OC-26-1101-1825-00008034

@volkswagenindia
@SkodaIndia
@VW

[Manan1892 @manan1892]

Worst car ownership experience of my life.

I bought a brand-new Volkswagen Virtus and got to drive it for barely 120 days before a relatively minor accident damaged the lower body. What happened next is unbelievable.

My car has now been lying at Volkswagen Liftech Service Centre, Moti Nagar, Delhi for over 105 days because Volkswagen says the required parts are unavailable and have to come from overseas.

For more than three months, I've been paying EMIs for a car that's just gathering dust in a service centre.

What's even more shocking is the attitude. The service advisor, body shop team, management, and even Volkswagen India's customer support have shown little ownership, urgency, or empathy. Endless follow-ups, no clear timelines, and no real solution.

If this is the after-sales support you get for a nearly new Volkswagen, imagine what happens if your car needs a major repair.

This has been my personal experience, and based on it, I would urge anyone planning to buy a Volkswagen in India to think very carefully. A great car means nothing if the company can't repair it or stand by its customers when they need help the most. @volkswagenindia @VW @jagograhakjago

[Manan1892 @manan1892]

Thank you for finally responding after 104 days of repeated emails, phone calls, WhatsApp messages and multiple escalations. Unfortunately, your response does not address the real issues.

My Volkswagen Virtus has been lying at your authorised service centre for 104 days. During this period, I have continued paying EMIs for a car I have not been able to use, while its value continues to depreciate because Volkswagen has been unable to repair it.

Please answer these questions:

• What compensation will Volkswagen India provide for 104 days of loss of use of my vehicle?

• Will Volkswagen compensate me for the EMIs I have continued paying despite being deprived of my vehicle?

• Who will compensate me for the depreciation suffered by my nearly new car?

• What compensation will Volkswagen provide for the mental harassment, emotional distress, inconvenience and repeated communication failures I have suffered over the last 104 days?

I also want to place on record that your dealership staff repeatedly ignored my calls and messages. I was even told that if I wanted action, I should go public because they did not care. That is exactly why I am here today.

This issue is no longer just about a delayed repair. It is about Volkswagen India's failure to stand by its customer after the sale. Selling cars without ensuring timely availability of critical spare parts and then leaving customers to suffer for months is completely unacceptable.

I expect immediate delivery of my vehicle, a firm written delivery commitment, appropriate compensation for all the losses I have suffered, and accountability for the complete lack of ownership shown by your authorised dealership throughout this ordeal.

[Manan1892 @manan1892]

104 days.

My 4 month old Volkswagen Virtus has been lying at the service centre since 18 March after a minor accident. VW does not have parts available to repair it !! Crazy. Why sell the car then ?

Is this what customers deserve, @volkswagenindia worst service centre ever

[Manan1892 @manan1892]

⚠️ THINK TWICE BEFORE BUYING A VOLKSWAGEN IN INDIA.
This is not a fake story. This is my real experience.
I bought a brand-new Volkswagen Virtus worth around ₹18 lakh in October/November 2025. Within a few months, it met with an accident. I believed that an authorized Volkswagen service centre would repair it professionally and return it within a reasonable time.
Instead, my car has now been lying at Volkswagen Delhi West (Liftech India Pvt. Ltd., Moti Nagar) for more than 100 days.
Let that sink in.
A brand-new car. More than 100 days in the workshop. Still no delivery date.
During these 100+ days, I have heard every possible explanation:
"The valve body is coming from overseas."
"The valve body is unavailable in India."
"The valve body isn't available separately."
"Insurance approval is awaited."
"Insurance has approved the gearbox replacement."
"The gearbox has been ordered."
"The gearbox is on backorder."
"It may come in July."
Even today, nobody is willing to give me a written commitment for when my car will actually be delivered.
Meanwhile, I continue to:
Pay EMIs for a car I cannot drive.
Watch my nearly new car depreciate while it sits in a workshop.
Spend hours chasing updates that should have been proactively provided.
Receive little or no response to my calls and WhatsApp messages.
The most disappointing part is not just the delay.
It is the complete lack of ownership and accountability.
For weeks, I have been chasing the dealership for updates. Calls are not answered. WhatsApp messages go unreplied. I have repeatedly been told that someone will call me back or update me, but meaningful action never follows.
As a customer, I understand that repairs can sometimes take longer than expected. What I cannot accept is being left in uncertainty for over three months with no firm delivery date and no clear accountability.
If Volkswagen sells cars in India, it is reasonable for customers to expect that those cars can be repaired within a reasonable time using an effective parts supply chain. If a repair cannot be completed within such an extended period, the company should take responsibility, provide a clear solution, and treat the customer with respect.
I have already escalated this matter multiple times to Volkswagen India. I have maintained records of every email, WhatsApp conversation, insurance approval and parts update.
I'm sharing this because I believe customers deserve transparency before making a purchase decision.
If you've experienced something similar with Volkswagen or any other manufacturer, please share your experience below.
Please repost this so it reaches the people who can finally resolve this.
@volkswagenindia @VW
#Volkswagen #VolkswagenIndia #Virtus #CustomerService #ConsumerRights #CarOwnership #India #Automotive

@vw
@volklub
@volkswagenindia
@VW
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@GoI_MeitY
@jagograhakjago
@Consumeraffairs
@consaff
@moneycontrolcom
@ETAuto
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@TimesNow

[Manan1892 @manan1892]

@volkswagenindia Your sevice centre is so shameless. They are not even reverting to my calls and messages now Its been 104 my car is stuck because you dont have parts apparently ! Horrendous ownership experience. Dont recommend @volkswagenindia to anyone

[Manan1892 @manan1892]

It is day 104 ! My car is still stuck in your service centre And your service centre is not even updating me of the status of my car. @volkswagenindia @SkodaIndia dont recommend these cars to even your enemy bhai @volklub

[Manan1892 @manan1892]

Think about this as a customer:

You buy a premium car.
You pay lakhs.
You pay monthly EMIs.
Your car is barely 5–6 months old.

And after a minor accident, your car remains in a service centre for 2 months+ because a part is unavailable and nobody can tell you when it will come

[Dilpreet Grewal ☬ @DpreetG]

They slaughtered innocent, voiceless animals and started playing with their blood.

This is peak Monstrousness 😡

[The Jaipur Dialogues @JaipurDialogues]

Proud of Suvendu Adhikari

Unapologetic Hindu🔥

Doing Gau Seva on Occasion of Eid

[Mr Sinha @Mrsinha]

Good morning! Please have mercy on animals and celebrate a bloodless Bakrid... 🥹🙏🏻

[News Algebra @NewsAlgebraIND]

BIG NEWS 🚨 Govt forms high-level committee on UNNATURAL DEMOGRAPHIC CHANGE in India. It will be chaired by Justice Prakash Prakar Naolekar (Retd) 🔥🔥

[Boring @Boringism]

Gymkhana club hamara cultural heritage hai. Lekin Bhagwan Ram ki identity court me prove hogi

[Voice of Hindus @Voiceofhindus]

Don’t cry, Cockroach Janta Party, Whether petrol costs ₹100 or ₹1000, we will still vote for Modiji...

[Manan1892 @manan1892]

@20_1NM @volklub @volkswagenindia No solution bro. Only automated replies by @volkswagenindia there service centre only says we dont know when parts will come. Car stuck since 3 months. Insurance compant asking for clarifications they are not providing even that. Highly dissappointed