Manish Modi

Maddu from Orissa|Foodie|Loves Travelling|Politics|Cricket

[Manish Modi @manish0309]

@ICICIPruLife I have already sent the same docs numerous times and instead of providing a solution to the issue you keep asking me the same docs every week? #Customerfeedback #CustomerExperience #CustomerServiceFail

[Manish Modi @manish0309]

@ICICIPruLife Is there a reason why am I being asked for the same thing again and again? #CustomerExperience #CustomerServiceFail #CustomerFeedback

[ICICI Pru Life @ICICIPruLife]

@manish0309 18002100221. Thank you for giving us the opportunity to make this right.
Regards, Team ICICI Pru Life https://t.co/MLECXka0NY (2/2)

[Manish Modi @manish0309]

This is the 3rd time I hve sent the requested docs. Please note that I have sent the same docs multiple times and I am yet to receive a final decision from @ICICIPruLife if you are unable to provide a final answer then I will need to file a complaint with @COmbudsmen

[ICICI Pru Life @ICICIPruLife]

@manish0309 18002100221. Thank you for giving us the opportunity to make this right.
Regards, Team ICICI Pru Life https://t.co/MLECXka0NY (2/2)

[Manish Modi @manish0309]

@ICICIPruLife Is this new way of buying time? These details have already been provided multiple times in the past on email. Why is this being requested again? @COmbudsmen #CustomerServiceFail #customersupportfail #CustomerFeedback

[ICICI Pru Life @ICICIPruLife]

@manish0309 18002100221. Thank you for giving us the opportunity to make this right.
Regards, Team ICICI Pru Life https://t.co/MLECXka0NY (2/2)

[Manish Modi @manish0309]

@ICICIPruLife 24 hours past and there still isn’t any update or call from @ICICIPruLife #CustomerExperience #CustomerComplaint #CustomerBeware

[Manish Modi @manish0309]

@ICICIPruLife How many more months will it take for you to provide a decision on callid 307782389? @COmbudsmen @JaagoGrahak @jaagograhakjago #customerservicehell #Customerfeedback #CustomerExperience

[Manish Modi @manish0309]

@ICICIPruLife When will I get an answer against callid 307782389 Policy No. K6426448? @COmbudsmen @jaagograh #customerservicehell #CustomerFeedback #CustomerSupport

[Manish Modi @manish0309]

@ICICIPruLife Is this how you treat your customers by keeping on deferring with a new timeline even though everything was already provided. @COmbudsmen Need to file a complaint against @ICICIPruLife

[Manish Modi @manish0309]

@ICICIPruLife How many more months will it take for you to provide a decision on callid 307782389? @COmbudsmen @JaagoGrahak @jaagograhakjago #customerservicehell #Customerfeedback #CustomerExperience

[Manish Modi @manish0309]

@ICICIPruLife When will I get an answer against callid 307782389 Policy No. K6426448? @COmbudsmen @jaagograh #customerservicehell #CustomerFeedback #CustomerSupport

[Manish Modi @manish0309]

@ICICIPruLife First timeline - 3rd Sept, Second timeline - 11th Sept - It seems like I am only left with ine option i.e to file compliant on this topic with Insurance Ombudsman and Consumer forum #CustomerServiceFail #customersupportfail @COmbudsmen @jagograhakjago #failingtotrusticici

[Manish Modi @manish0309]

@ICICIPruLife And we are here on 13-Sept and still no response from @ICICIPruLife @COmbudsmen @jaagograhakjago #CustomerServiceFail #CustomerService #failingtotrustIcici

[Manish Modi @manish0309]

@ICICIPruLife First timeline - 3rd Sept, Second timeline - 11th Sept - It seems like I am only left with ine option i.e to file compliant on this topic with Insurance Ombudsman and Consumer forum #CustomerServiceFail #customersupportfail @COmbudsmen @jagograhakjago #failingtotrusticici

[Manish Modi @manish0309]

@ICICIPruLife First timeline - 3rd Sept, Second timeline - 11th Sept - It seems like I am only left with ine option i.e to file compliant on this topic with Insurance Ombudsman and Consumer forum #CustomerServiceFail #customersupportfail @COmbudsmen @jagograhakjago #failingtotrusticici

[Manish Modi @manish0309]

@ICICIPruLife First timeline - 3rd Sept, Second timeline - 11th Sept - It seems like I am only left with ine option i.e to file compliant on this topic with Insurance Ombudsman and Consumer forum #CustomerServiceFail #customersupportfail @COmbudsmen @jagograhakjago #failingtotrusticici

[Manish Modi @manish0309]

@ICICIPruLife You have declined my policy K6426448 even though there is no heart condition and this is by the reports of CT-Coronary Angiography. TMT finding was a false positive and should not have been the sole basis for rejecting #customerharassment #customerservicefail

[Manish Modi @manish0309]

@aanuragjain @ICICIPruLife Agreed. We should be filing a complaint with Insurance Ombudsman and Consumer forum against @ICICIPruLife for harassing this way to customer

[Manish Modi @manish0309]

@ICICIPruLife @irdaindia The rejection has caused me unnecessary mental stress and financial loss, apart from raising serious questions on the fairness of your underwriting process.

[Manish Modi @manish0309]

@ICICIPruLife You have declined my policy K6426448 even though there is no heart condition and this is by the reports of CT-Coronary Angiography. TMT finding was a false positive and should not have been the sole basis for rejecting #customerharassment #customerservicefail

[Manish Modi @manish0309]

@airtelindia @Airtel_Presence @airtelnews And we are almost 2weeks past with no update from @Airtel_Presence #CustomerServiceFail #CustomerExperience #customersupportfail

[Manish Modi @manish0309]

@Airtel_Presence @Airtel_Presence do you have a timeline to resolve any issue? I bet 7 days is more than enough for any issue. @airtelindia @airtelnews @bhartiairtelfdn #CustomerServiceFail #CustomerExperience #customerService

[Manish Modi @manish0309]

@Airtel_Presence @Airtel_Presence do you have a timeline to resolve any issue? I bet 7 days is more than enough for any issue. @airtelindia @airtelnews @bhartiairtelfdn #CustomerServiceFail #CustomerExperience #customerService

[Manish Modi @manish0309]

@airtelindia @Airtel_Presence One of the worst customer service by Airtel. Been more than a week for a request and they still are treating the same Airtel Black customer with high priority for more than a week now. #CustomerServiceFail #CustomerExperience #customersupportfail

[Manish Modi @manish0309]

@Airtel_Presence So @airtelindia team says that they are looking for the issue on high priority since 7 days. I can only imagine the definition of high priority here by @airtelindia @Airtel_Presence @airtelnews @bhartiairtelfdn #CustomerServiceFail #CustomerExperience

[Manish Modi @manish0309]

@airtelindia @Airtel_Presence One of the worst customer service by Airtel. Been more than a week for a request and they still are treating the same Airtel Black customer with high priority for more than a week now. #CustomerServiceFail #CustomerExperience #customersupportfail

[Manish Modi @manish0309]

@Airtel_Presence @airtelindia Finally with the worst experience with your customer service I am not going to Port out my number from Airtel and will eventually close out my Airtel black and go for Jio Fiber and Vodafone. #CustomerSupport #customerexperience