We are Dubai residents and we love this city. However, we had a distressing experience at @CourtyardAlBarsha with our 2-year-old son. Despite it being a non-smoking hotel, our "Presidential Suite" was filled with cigarette smoke from neighbors.
When reported at 8 PM, the hotel👇
hotel failed to provide a smoke-free alternative or a refund, forcing us to stay overnight to avoid further distress to our sleeping child. This is a clear violation of the UAE Child Protection Law (Wadeema Law, No. 3 of 2016). 👇