Manoj Aditya

Rebuilding in progress....

[Manoj Aditya @manojaditya_]

@SamsungIndia I shared my phone no but still no update came

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @Samsung @SamsungMobileUS (1)I am very disappointed regarding my S21 FE. It is having green line issue and back panel automatically removed. Before Durga Puja I visited service centre in my Town i.e. Karimganj(Sribhumi) district, Assam 788710

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (4)then it is not having any dent. My service centre and I know that green line came after updating the phone, not from any kind of dent. I already talked with customer care today, but you people told me that it is not under

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (6)if you took my phone before,then it is not having dent. It is a global brand and S21 FE parts are not available. Now it is not my fault, after updating, it is having green line issue

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (7)you people already know that after updating maximum no of S21 FE models are facing green line issue, but still you are trying to find dent and water issue for which you can take money from us. This shouldn't be

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (5) under our policy, if it is having dent so we are unable to give you free screen replacement. Samsung is a global brand still S21 FE parts are not available,and for this you didnt take my phone in Durga Puja

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (10)Since I am not responsible for green line, I need my S21 FE phone get free screen replacement, that's all. And you all know that after updating screen got green line

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (9)after calling CCE you are telling me all your terms and conditions, yes its okay but you also understand my problem. If you took phone earlier,then it is without dent.but during last 2 months,it got dent @home

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (2)but they didn't take my phone as they told me parts are not available. At that time my phone was okay, after that it got dent at my home and last sunday I put my S21FE to the service centre. Today I received call regarding

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (3) phone call regarding S21 FE. They told me it is having dent, so we are unable to give you free screen replacement as we cant violate our policy. So my question is who is responsible for this. If you took my phone earlier

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (8)you should give free screen replacement to all of your S21 FE models as you knew that after updating, phone is having green line issue. So why you are harassing customer by not giving free screen replacement

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @Samsung @SamsungMobileUS (1)I am very disappointed regarding my S21 FE. It is having green line issue and back panel automatically removed. Before Durga Puja I visited service centre in my Town i.e. Karimganj(Sribhumi) district, Assam 788710

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (10)Since I am not responsible for green line, I need my S21 FE phone get free screen replacement, that's all. And you all know that after updating screen got green line

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (9)after calling CCE you are telling me all your terms and conditions, yes its okay but you also understand my problem. If you took phone earlier,then it is without dent.but during last 2 months,it got dent @home

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (8)you should give free screen replacement to all of your S21 FE models as you knew that after updating, phone is having green line issue. So why you are harassing customer by not giving free screen replacement

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (7)you people already know that after updating maximum no of S21 FE models are facing green line issue, but still you are trying to find dent and water issue for which you can take money from us. This shouldn't be

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (6)if you took my phone before,then it is not having dent. It is a global brand and S21 FE parts are not available. Now it is not my fault, after updating, it is having green line issue

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (5) under our policy, if it is having dent so we are unable to give you free screen replacement. Samsung is a global brand still S21 FE parts are not available,and for this you didnt take my phone in Durga Puja

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (4)then it is not having any dent. My service centre and I know that green line came after updating the phone, not from any kind of dent. I already talked with customer care today, but you people told me that it is not under

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (3) phone call regarding S21 FE. They told me it is having dent, so we are unable to give you free screen replacement as we cant violate our policy. So my question is who is responsible for this. If you took my phone earlier

[Manoj Aditya @manojaditya_]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung (2)but they didn't take my phone as they told me parts are not available. At that time my phone was okay, after that it got dent at my home and last sunday I put my S21FE to the service centre. Today I received call regarding