checked bag would be removed before the flight went to Houston, but it still went anyway. I just received my luggage days later. This entire experience was unacceptable. I expect accountability and compensation.
@AmericanAir My international flight scheduled for Friday was delayed 7 times due to maintenance. We boarded the flight just to sit on it for an hour and be told that there isn’t no pilot. We were never offered a hotel or refund despite the repeated delays. I was also told my