Mapara Fernandez

People Director, mummy of two, sowf Londoner, Krispy Kreme fan, one time marathon runner (yes the two together are an oxymoron), YOLO is my middle name

[Mapara Fernandez @Mapara_F]

Any parents thinking of using @GoStudent1, don’t! Problematic platform with constant connectivity issues with tutors and when I requested to cancel my membership, not only did they still take that month’s payment but are now making up excuses to not refund me my money!

[Mapara Fernandez @Mapara_F]

My son at @CapitalOfficial #summertimeball yesterday vs this morning on the way to school 😂 Safe to say he had a ball! 🥰

[Mapara Fernandez @Mapara_F]

@me2intheuk @SVPhillimore My account has been locked and I can’t send direct messages!

[Mapara Fernandez @Mapara_F]

When you report #childabuse to @SurreyPolice and the child tells the police what the abuser has done but because of a technicality that the assault was more than 6 months ago, they send the child home to the abuser and then inform the abuser what child has said about them 🤯😤

[Mapara Fernandez @Mapara_F]

@me2intheuk @SVPhillimore Yes @SVPhillimore I will DM you if that’s ok

[Mapara Fernandez @Mapara_F]

@SurreyPolice @SurreyCouncil we are in contact with you already @SurreyPolice but have not heard from the investigating child protection officer since Saturday morning despite our many attempts to reach her and told of our concerns

[Mapara Fernandez @Mapara_F]

If anyone can help us protect our children from this ongoing #childabuse and #injustice please contact me

[Mapara Fernandez @Mapara_F]

@SurreyCouncil have already failed us and have had their children services assistant director apologise and award us with a financial remedy which is why we went to @SurreyPolice but they are failing us too.

[Mapara Fernandez @Mapara_F]

Aisha’s brother was my best friend. He died suddenly in April and so many people don’t know of his passing yet. Getting his phone back is so important. This is so distressing for all family and friends that it is taking so long. @metpoliceuk please can you sort this out!

[Aisha Nash @Theaishanash]

@metpoliceuk my brother died a month ago and you still haven't released his phone. It was mislabeled by the police officer and I still can't locate it.

[Aisha Nash @Theaishanash]

@metpoliceuk my brother died a month ago and you still haven't released his phone. It was mislabeled by the police officer and I still can't locate it.

[Mapara Fernandez @Mapara_F]

And when @easyJet respond they can’t even get my name right!

[Mapara Fernandez @Mapara_F]

@easyJet still refusing to refund me for the flights I want to cancel and only want to issue a voucher. Yet those same flights now cost double the price so if I cancel and they resell they will make double the money + keep my money! And my children suffer as a result! The greed!!

[Mapara Fernandez @Mapara_F]

Can’t believe the lack of compassion by companies these days. @easyJet not willing to refund flights as per our request for child welfare and safety reasons (and proof provided). What kind of extenuating circumstances do you need to reconsider policy?! So greedy and disgusting!

[Mapara Fernandez @Mapara_F]

2/2 …and they can’t do either for us. We were literally crying down the phone to them and the lack of compassion and empathy was jaw dropping. What has happened to this world? @CrazyBearGroup you need to sort it out. Will not be staying here ever and urge others not to either.

[Mapara Fernandez @Mapara_F]

1/2 Astonishing phone call just had with
@CrazyBearGroup hotel, Beaconsfield. Asked to change a reservation for this weekend, or get a refund, because we can no longer come due to a family emergency involving our CHILDREN BEING AT HARM. Been told they don’t care for our reason…

[Mapara Fernandez @Mapara_F]

Shout out to the teachers at @henry_cavendish for the amazing remote learning they’ve put together for the kids in such short notice. The 9am registration in uniform and live PE is genius! The structured timetable gets kids into the zone and helps us working parents. Bravo!

[Mapara Fernandez @Mapara_F]

@wandbc But some parents already got emails yesterday and others didn’t. The kids are talking about it and this is stressing them out more that some know and others don’t. My daughter is already anxious about the test, this is making it worse. Why didn’t emails go out at the same time?

[Mapara Fernandez @Mapara_F]

@wandbc my daughter is meant to be sitting her secondary school admission test on Saturday and to date we have received no correspondence of the details or confirmation it’s going ahead or not. This is mental torture for these kids. Shocking comms or should I say lack of!