@ATT Copper wires cut and stolen in our area. Internet has been out since 5am. You are blaming it on CA wildfires, which are now non-existant. Shameful. Tell us instead how you're going to prevent this in the future (since it's the 2nd time it's happened too)
@ElectrifyAm All of the chargers in Encino, CA have been down for at least 4 weeks. What is the status on bringing them back online. The next closes is Topanga Mall and 3 of the 6 chargers are currently out of service. It's really beyond frustrating.
@madeincookware I placed an order on the 14th and paid via Afterpay. I have received zero confirmation from you that my order was received or shipped. When I try to track it, it says you don't recognize me. You don't answer your phone or return emails. WTF???
@GavinNewsom Just received my auto insurance renewal, which has doubled in the last year. Was told CA increased rates by 400+ each term. You are making it impossible to own a car and insure ourselves and our kids. Something has to give.
@ElectrifyAm once again, I waited 30 minutes to use one of your chargers and pull up to find that it’s no longer working and I’m now at the end of the line to wait for a working one. Please tell me why I have a membership when your chargers literally almost never work?
@ElectrifyAm Instead of giving me a canned answer when I ask about the super slow speed of my charger, how about just have your cust svc staff say “Look, we know our chargers suck. We’ll report it, even tho it won’t matter, but we feel you.” At least then I’d feel heard.
@ElectrifyAm how come at any given location, at least half of the chargers are always down? What’s the point in having a premium plan when I have to wait an hour and a half just to charge my car. It’s so infuriating.
@ElectrifyAm I can’t tell you how much fun it has been sitting here for an hour and a half waiting for 1 of 4 chargers to become available at the Encino location. Currently 2 of them are off-line and per your cust svc rep, there are “WOs” in. Pls spare me your boiler plate BS,
There is no correlation between the earthquake and the tropical storm. Just a coincidence that is a good reminder that disaster resilience is a multi-hazard endeavor.
@ElectrifyAm If this was true, they'd be working by now. They're all still half down all of the time. No wonder everyone is trying to use Tesla chargers. At least they're always working.
@ElectrifyAm Not DMing. Sorry. The specific stations I'm referring to are in Encino and Canoga Park, California. Both always have at least 1/2 of the machines offline. But look at all your comments. This is happening everywhere. You guys need to do better all around.
@VW your app website shows that I should be able to unlock/lock my car from the app, but it's not possible. Is that because my new elec car is a 2023 and your app only applies to cars built before 2019? This is crap.