Sitting Duck

Husband, father, lover of golf, South African

[Sitting Duck @marc_levi]

@followthebounce @livgolf_league @rippergc_ Poignant as always ✊🏼

[Sitting Duck @marc_levi]

@SantamInsurance and @OUTsurance , 4 months and youstill can’t finalise this - laughable!
Santam claim no: 301479928
Santam case ref: CAS-236635-C3J2V2
OUTsurance claim no: 419042903/OT37338570

Need me to come into your office and resolve it myself?! Not rocket science this!!!

[Sitting Duck @marc_levi]

@SantamInsurance please appoint a claims handler to my claim presented to you by my insurer @OUTsurance. This is what 3rd party cover means.

[Sitting Duck @marc_levi]

@SantamInsurance I have shared the requested info with you, please provide an update…. Resource allocated?

[Sitting Duck @marc_levi]

Hey @SantamInsurance , your client crashed into my parked car and admitted fault, yet still my insurer and I sit out of pocket more than 2 months after. Please allocate review of the claim to one of your people!!!

[Sitting Duck @marc_levi]

@Wisdom_HQ 2 I’ll listen in before taking the mic

[Sitting Duck @marc_levi]

@chrislevan24 Tarloy

[Sitting Duck @marc_levi]

@OUTsurance I'm quickly learning the distinct difference between being INsured and OUTsured come claim time.

[Sitting Duck @marc_levi]

@OUTsurance Haven't heard from them despite yesterday's promises.

[Sitting Duck @marc_levi]

@OUTsurance I shared my claim number via DM per your request. Someone drives into my parked car at the shopping center, apologizes and admits fault. All personal details are shared... 3 weeks later I sit out of pocket while you sit back not prepared to embark on the recovery?!

[Sitting Duck @marc_levi]

@OfficialTourPro Carefully!

[Sitting Duck @marc_levi]

@NUCLRGOLF Davis, Lauren, Corey, Elk, Els, Goose, Sabba, Daly, Jean, DD, so many

[Sitting Duck @marc_levi]

@OUTsurance Good to see legal is investing some of the time that voids my no claim bonus that they weren’t willing to invest 🤷🏼‍♂️

[Sitting Duck @marc_levi]

@OUTsurance I just followed up my claim (4th attempt) to learn that you will not to invest in the recovery from the person responsible (drove into my parked car at the shops) because the value is to low. Expect me to just absorb the R 6k excess.

[Sitting Duck @marc_levi]

@jhbombudsman I have relodged my same complaint again. Please action!!

[Sitting Duck @marc_levi]

@jhbombudsman I did that 9 months ago with your office via your own prescribed method - refer OCOJ24/0001347. Why has the process reached a dead end? You don't answer email, the switchboard, the WhatsApp number, how do I track in real time???

[Sitting Duck @marc_levi]

@jhbombudsman 9 months ago I lodged a complaint with your office via your prescribed method - refer OCOJ24/0001347.
Kindly provide a status update. You don't answer email, the switchboard, the WhatsApp number, so now I'm trying X. CONTACT ME PLEASE 🙏🙏🙏!!!

[Sitting Duck @marc_levi]

@jhbombudsman @CityofJoburgZA I did that 9 months ago with your office via your own prescribed method - refer OCOJ24/0001347.
Why has the process reached a dead end? You don't answer email, the switchboard, the WhatsApp number, so now I'm trying X! PLEASE CONTACT ME!!!

[Sitting Duck @marc_levi]

Hi @jhbombudsman, 9 months have passed since matter OCOJ24/0001347 was formally submitted to your office. After an initial flurry of engagement towards fact finding, now radio silence from your designated representative. Where is your core value of 'finality' in reality?

[Sitting Duck @marc_levi]

Hi @Siemens , I require a replacement PC board for my <10 year old fridge. E-Nr: KA58NA75/09 FD: 9612.
Paid a premium for your brand, not expecting the feedback on part-availability I'm receiving from the local distributor or my own searches online. What's the verdict here?