@Hermesparcels no one to speak to. Customer service is terrible, 4th missing parcel this month. No one to help. Just an automated thing saying it was signed for.... shambles of a company.
Can online business actually state when they are using them and give people an option to pay more to not have items delivered via them, I would be more than happy to pay extra to actually have items delivered with any kind of care, especially this Christmas!
Serious question now, why do companies use @Hermesparcels to deliver their items? Surely it must cost them more in refunds due to their incompetence? How many people have spent well earned money on gifts for them to just loose them or leave them in the open so they are stolen??
The Tynemouth Lodge traded through the Napolionic wars, the Boer wars, WW1, the Spanish Flu pandemic, the big Depression in the 20s and WW2, so weโve absolutely no intention of throwing in the towel now ๐บ๐บ