Marco Gallotta

Former software engineer @asana. Looking to help conserve nature.

[Marco Gallotta @marcog]

@AndrewLivingst2 @allowe No, agnosticism is not finding the black cat and accepting one just doesn't know if it's there since you have no proof either way. I was there.

[Marco Gallotta @marcog]

@allowe Philosophy puts out the fire that reveals the black cat. Then you claim it doesn't exist, when you have no proof. The Quran ignites it for you, so you can find it. Sadly most people are too stubborn to read it.

[Marco Gallotta @marcog]

@EGYPTAIR I've seen that page. It doesn't mention anything about reserving a space for a bike. Do you require a reservation for the bike? Or can I just book my flight and arrive at the airport with my bike? Whichever of you or another airline respond first I book.

[Marco Gallotta @marcog]

@EGYPTAIR Hello. Do I need to make a special reservation to take my bicycle as checked luggage?

[Marco Gallotta @marcog]

@RoyalJordanian Thanks. I was able to confirm the luggage allowance but now I've been waiting for more than an hour for a call back regarding the bike. I emailed the address you just sent with the details. Please if you can, can you make sure they respond? Prices are rising.

[Marco Gallotta @marcog]

@RoyalJordanian Hi, do i need to make a special booking to take my bicycle on an RJ flight? Also, can I confirm that checked luggage between LHR and JED is 30kg?

[Marco Gallotta @marcog]

@RoyalJordanian They are only open Mon-Friday. I'd like to book the flight this weekend and might have to go with another airline if I can't. I would be flying economy and your site is ambitious as to whether I'd get 23 or 30kg, and says nothing about how to reserve a bike.

[Marco Gallotta @marcog]

@RoyalJordanian It says 30kg for flights to London. Does that mean I am allowed 30kg if flying London to Amman to Jeddah on two separate flights with one ticket? What about reserving a place fit my bicycle? That page doesn't mention anything.

[Marco Gallotta @marcog]

@Snowleader Yes, it took a long time but eventually concluded the express delivery is currently suspended. It's still listed on your UK site though. I found the product I wanted elsewhere.

[Marco Gallotta @marcog]

@Snowleader Binjour. I'm trying to get an item (Arcteryx Beta AR) before Friday. I see you offer express delivery, but I don't get this option when checking out. Please help?

Je vois que vous proposez la livraison express, mais je ne reçois pas cette option lors du paiement.

[Marco Gallotta @marcog]

@saptcoSA Salaam alaikum. Can I take a bicycle on board the bus from Mecca to Madina?

[Marco Gallotta @marcog]

@haramainrailway Salaam alaikum. Do you allow bicycles on trains?

[Marco Gallotta @marcog]

@Darty_Officiel I was at Darty Annecy about 4-5 months ago, where I handed in a broken Samsung phone I had purchased a few weeks earlier in another Darty store. I gave them my UK address, and they said they'd ship a replacement. Nothing has arrived. Is it possible you can help?

[Marco Gallotta @marcog]

@British_Airways I sent a DM about booking a bicycle on my flight a few days ago but no reply yet. Second time this has happened. Any chance I can get a reply? Or is it better if I call?

[Marco Gallotta @marcog]

@vfsglobalcare hi, sent you details by DM but I'm not getting a response. Would appreciate some help as I'm stuck unable to book an appointment.

[Marco Gallotta @marcog]

@Lezyne @UpgradeBikes Still nothing. This is hugely disappointing, as you're the first sports gear company I've encountered in 6 years who won't replace broken gear.

[Marco Gallotta @marcog]

@Lezyne I bought your micro floor drive pump, and it got damaged soon after. Amazon uk won't handle it as it's just after 30 days. Your site says to contact local distributor, who say to contact supplier. What can I do?

[Marco Gallotta @marcog]

@Lezyne @UpgradeBikes No response in 5 days. Any chance you could follow up with them?

[Marco Gallotta @marcog]

@Lezyne @UpgradeBikes Thank you! I just submitted a request.

[Marco Gallotta @marcog]

@Lezyne @UpgradeBikes "Unfortunately we don’t support purchases bought through Amazon as not authorizes sellers so it would be the point of sale who needs to fix this for you." was their reply.

[Marco Gallotta @marcog]

@Lezyne if you can't help, I can't honestly bring myself to purchase or recommend another of your products. It's the second of two that has become unusable. And other manufacturers have been super helpful in such cases.