Susan L Martin

Marketing Communications Leader focused on change, social media and more!

[Susan L Martin @marcomm_martin]

@ChaseSupport your website says login to file a complaint. You locked my account. Am hour in your local branch and no resolution. Really!?

[Susan L Martin @marcomm_martin]

@ChaseSupport
I've had your card for years. On Saturday my card was declined. I called and was told to call during biz hours. Now 48 hrs later I'm told we need 48hrs to investigate. Really? I have no other card. It's Thanksgiving. Terrible service!

[Susan L Martin @marcomm_martin]

@officialchilli picked up 2go order of Quesadilla Ex Salad. No Quesadilla. No beans. 2 strips of Chicken? No Corn. I didn't order a GARDEN SALAD. Tried calling the store, no one answers. You guys used to be so good/convenient. DISAPPOINTED in Jax, Fla.

[Susan L Martin @marcomm_martin]

@dunkindonuts yesterday I had 4 points to a new drink and after a purchase it is still the same. What's up??

[Susan L Martin @marcomm_martin]

@LoanCareLLC it's insulting to tell me to pay a SECOND mortgage payment for the Month of March and you'll figure it out later. Meanwhile my loan was SOLD to @usbank and they want an April Payment. DOES THIS MAKE ANY SENSE?! No. I'm on neverending hold.

[Susan L Martin @marcomm_martin]

@kbhome love my new house. TERRIBLE experience with @KBHSHomeLoans who transferred loan to @LoanCareLLC YET @usbank says THEY are my loan holder. WHAT IS GOING ON!?!?

[Susan L Martin @marcomm_martin]

@KBHSHomeLoans sells my loan to @LoanCareLLC who sells it to @usbank ... In a month?! @LoanCareLLC telling me I'm in default. WTH I PAID @usbank in February. ABSOLUTELY DISPICABLE SERVICE. I never had an issue with previous mortgages

[Susan L Martin @marcomm_martin]

Worst experience ever @LoanCareLLC. You sold my mortgage to @usbank who I paid ... I've been trying to remedy and just get put on never-ending HOLD. TERRIBLE CUSTOMER EXPERIENCE.

[Susan L Martin @marcomm_martin]

Traits Of Highly Promotable Employees https://t.co/epVxrxCeVY

[Susan L Martin @marcomm_martin]

https://t.co/KUTDswXoru https://t.co/1TmvRYBGsI

[Susan L Martin @marcomm_martin]

https://t.co/pAiDTUwQp3 https://t.co/GfxC0Hhfab

[Susan L Martin @marcomm_martin]

Choose Your Focus Because Your Eyes Control Your Tongue https://t.co/2hIiDwgoxL via @leadershipfreak

[Susan L Martin @marcomm_martin]

The problem isn’t that there are big picture people and detail-oriented people. The problem comes when they don’t talk to each other. https://t.co/Y7xNmuwzqD

[Susan L Martin @marcomm_martin]

Well said@RZA! #communicate #Listen https://t.co/CPKl61uqBl

[RZA! @RZA]

Meditate on this... #WuTang #MondayMotivation

[Susan L Martin @marcomm_martin]

https://t.co/KgBmnOZMgL https://t.co/noHPmPviy9

[Susan L Martin @marcomm_martin]

https://t.co/cv1vY8N5ad https://t.co/lh1cNBBNwi

[Susan L Martin @marcomm_martin]

https://t.co/UUjYuWxtiF https://t.co/diFhuQpwUw

[Susan L Martin @marcomm_martin]

10 ‘spring cleaning’ AP style tips https://t.co/aafx954jdc

[Susan L Martin @marcomm_martin]

10 free readability calculators https://t.co/jvaVZYz9ix

[Susan L Martin @marcomm_martin]

5 Ways to Master Social Storytelling at SMWNYC https://t.co/XNkiMzkmvJ via @socialmediaweek