Marcus by Goldman Sachs (UK)

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[Marcus by Goldman Sachs (UK) @marcus_uk]

@Lllly77888577 Hi. We’d like to take a closer look at this so that we can help you with this. Can you give us a ring at 0800 085 6789, so we can help? Our lines are open Monday to Friday, 8am to 8pm (excluding bank holidays).

[Marcus by Goldman Sachs (UK) @marcus_uk]

Good news! Our interest rates have increased today. You can now earn 4.60% (variable) on our Online Savings Account and Cash ISA. This includes a bonus of 0.34%, fixed for the first 12 months. Find out more: https://t.co/6rlHPLEDlj

[Marcus by Goldman Sachs (UK) @marcus_uk]

@JurateJW Hi. Interest is paid monthly on the date the account was opened and is credited by the end of the business day. If this date falls on a non-business day, interest will be credited to the account by the end of the next business day.

[Marcus by Goldman Sachs (UK) @marcus_uk]

@matjamcarX Hi, we are currently in the process of updating our communication to reflect the new FSCS protection limit of £120,000. While we are working on this for the most up-to-date information on the Financial Services Compensation Scheme, please visit https://t.co/bFsfjkZasC. Thank you

[Marcus by Goldman Sachs (UK) @marcus_uk]

@KleoMusicUK Hi. Thanks for your message. We’d like to take a closer look at this so that we can help you close your account. Can you give us a ring at 0800 085 6789, so we can help? Our lines are open Monday to Friday, 8am to 8pm (excluding bank holidays).

[Marcus by Goldman Sachs (UK) @marcus_uk]

@Spursjason2 Hi, we’re sorry that you had trouble in accessing your account over the weekend, but you should now be able to access your account as normal. Thank you for bearing with us, and we’re very sorry for any inconvenience.

[Marcus by Goldman Sachs (UK) @marcus_uk]

@BurnettPol40549 Hi Polly, the app is currently operational but if you are still experiencing issues, please give our Customer Care Team a call on 0800 085 6789, and we will look into this for you. Our lines are open from 8am to 8pm Monday to Friday (excluding bank holidays).

[Marcus by Goldman Sachs (UK) @marcus_uk]

@Jsglyons Hi Jonathan, thank you for your patience whilst we completed our maintenance, we can confirm the Marcus website is back up and running.

[Marcus by Goldman Sachs (UK) @marcus_uk]

@MANSION419 Hello, In order to unlock your account please give our Customer Care Team a ring on 0800 085 6789. Lines are open from 8am to 8pm Monday to Friday (excluding bank holidays).

[Marcus by Goldman Sachs (UK) @marcus_uk]

@Peely1973 We’re very sorry for any inconvenience this may have caused. If you would like to discuss this in more detail, please give us a call on 0800 085 6789. Our lines are open from 8am to 8pm Monday to Friday (excluding bank holidays).

[Marcus by Goldman Sachs (UK) @marcus_uk]

@Peely1973 Hi, your payment will normally be sent immediately and should arrive in your linked account within two hours, at the latest by the end of the next business day, subject to our standard checks. Payments made over the weekend may take longer.

[Marcus by Goldman Sachs (UK) @marcus_uk]

@KleoMusicUK Hello, you cannot withdraw funds within the one year term. If you need to do so, the full amount will need to be withdrawn and the account will be closed. Early closure means that you would not receive some or all of the interest earned in the form of an early closure fee.

[Marcus by Goldman Sachs (UK) @marcus_uk]

@ruthm4x We're sorry, but we can't confirm account information via direct or public message. Please do call us on 0800 085 6789 and we will be able to help. Our lines are open between 8am and 8pm, Monday to Friday (excluding bank holidays).

[Marcus by Goldman Sachs (UK) @marcus_uk]

@Queenof_Speed Hello , your interest will usually be credited to your account by the end of the date on which it’s due. If this is still not showing on your account, please give our Customer Care Team a call on 0800 085 6789. Our lines are open from 8am to 8pm, Monday to Friday.

[Marcus by Goldman Sachs (UK) @marcus_uk]

@DenFYM We are sorry to hear you are waiting on a payment, it will usually show in your account as soon as we’ve received it or at the latest by the end of the next working day. Please give us a call if your payment still hasn't arrived

[Marcus by Goldman Sachs (UK) @marcus_uk]

@majafucak Hello Mayaf. To open a Marcus account, you need to have a UK residential address and be a UK tax resident.

[Marcus by Goldman Sachs (UK) @marcus_uk]

@david62u3 Hello David. Payments made over the weekend or bank holiday may take longer than two hours. Please allow up to the end of the next business day for these to reach your account.

[Marcus by Goldman Sachs (UK) @marcus_uk]

@Tirador1 Hello, we're sorry to hear this. If this isn't resolved for you now, please give us a call on 0800 085 6789. Our lines are open from 8am to 8pm, Monday to Friday. Alternatively, please send us a DM with your full name and post code and our Customer Care Team can give you a call.

[Marcus by Goldman Sachs (UK) @marcus_uk]

@FPLHibbert Hello, we’re sorry for any inconvenience caused by this. If you are having issues with biometrics, please give us a call on 0800 085 6789 and one Customer Care Agents would be happy to help you with this. Our lines are open from 8am to 8pm Monday to Friday.