Mardiks PR

Travel enthusiast, airline nerd, luxury hotel aficionado, advocate for customer service excellence and president of Mardiks Public Relations.

[Mardiks PR @mardikspr]

@AmericanAir needs to rethink their draconian baggage requirements and maybe their onTime performance and customer satisfaction would actually improve.

[Mardiks PR @mardikspr]

@_ZachGriff @Delta Mon Dieu!

[Mardiks PR @mardikspr]

@TravMediaUSA #IMMNYC #TravelSummit Kicking off day by talking #AI in #travel

[somecallme2019 @somecallme2019]

@jacobthomsen1 @lufthansa There are currently 14000 lost bags at munich airport. Had it confirmed today.

[Mardiks PR @mardikspr]

@jacobthomsen1 @lufthansa Same! GRRR!

[Mardiks PR @mardikspr]

@lufthansa_app0 [phone]

[Mardiks PR @mardikspr]

What’s going on .@Lufthansa_USA and .@MUN_Airport? #EpicFailure with delayed bag that has been there for
10 days now.

[Mardiks PR @mardikspr]

@Lufthansa_USA @MUN_Airport I’ve tried this multiple times now. Nobody @lufthansa can give me any information whatsoever!

[Mardiks PR @mardikspr]

@Lufthansa_USA @MUN_Airport Still no update, no response after two weeks! PLEASE update me ASAP!

[Mardiks PR @mardikspr]

@jacobthomsen1 @lufthansa Same here! Did you ever get your luggage back?

[Mardiks PR @mardikspr]

@Lufthansa_USA @MUN_Airport .@Lufthansa_USA It’s been 12 days since my bag has been “delayed.” Nobody has contacted me and nobody I speak to has any information. #unacceptable

[Mardiks PR @mardikspr]

@Lufthansa_USA @MUN_Airport I’m afraid the contact information you provide is not helpful at all. They can’t explain why now for 12 days there is no update on the status of my bag. #unacceptable

[Mardiks PR @mardikspr]

.@Lufthansa_USA wins award for #worstcustomerservice ever! Nobody takes responsibility. No information provided.

[Mardiks PR @mardikspr]

.@Lufthansa_USA has had my bag @MUC_Airport for 10 days now with no response or updates from them after repeated attempts to reach out. Anyone else having a similar experience?

[Mardiks PR @mardikspr]

.@Lufthansa_USA .@Lufthansa_DE failed to put my bag on my flight from Munich to Amsterdam and can’t tell me when it will arrive when I can see exactly where it is with #airtag.

[Mardiks PR @mardikspr]

.@AmericanAir you should be #ashamed of how you are dealing with today’s #airtravel #meltdown.

[Mardiks PR @mardikspr]

.@AmericanAir Blame your #incompetence and #egregious #greed on the WeAAther. Really? Way to stick it to a loyal #AAdvantage
member!

[Mardiks PR @mardikspr]

.@AmericanAir has failed me yet again today. How much more abuse do we need to take from the #airlines @PeteButtigieg ?

[Mardiks PR @mardikspr]

.@AmericanAir #epicfailure today dealing with #NY #Flightcancellations. Canceled my flight to #YYZ for work this evening and now wants to charge me $2000 for a ticket tomorrow! #GREED #incompetent

[Mardiks PR @mardikspr]

@GayleKing Happy 11th Anniversary! 🎉👏 Please, 11 more!