Patricia Fernandez

[Patricia Fernandez @MarFerPat]

@cristalina471 @OscarTarruella Toda la razón, cada uno lleva su duelo de la manera q quiere o puede pero lo q no me cuadra es q si hay una mínima duda no ayude a la familia y ya también para eliminar cualquier tipo de duda, x propio egoísmo y así sí q callaría bocas pero en cambio obstruye la investigación…

[Patricia Fernandez @MarFerPat]

@CitizensAdvice Many thanks for your response. We’re extremely concerned as this situation doesn’t seem to get resolved. The dealer basically ignore us and they don’t want to offer other alternative as keep the faulty car. We feel very vulnerable and they don’t seem to care.

[Patricia Fernandez @MarFerPat]

@Encuestando 🩷 No es objetiva... todos tenemos conciencia política pero siendo periodista te la tienes que guardar y ser objetivo... ella en cambio con su postura intenta influir en sus espectadores con malas artes...

[Patricia Fernandez @MarFerPat]

@OmbudServices Thank you so much, fingers crossed 🤞🏻

[Patricia Fernandez @MarFerPat]

@OmbudServices Many thanks for reaching me out and your help. We’ll contact them immediately, again many thanks❤️

[Patricia Fernandez @MarFerPat]

@teresabray @jembarnesy @renault_uk @teresabray not very sure if you have tried with @OmbudServices or @Consumer_Scot … unfortunately raise a claim in this country takes ages but only way to deal with them for honest people…

[Patricia Fernandez @MarFerPat]

@teresabray @jembarnesy @renault_uk @teresabray they are dreadful, I’ve suffered their manners so I really understand you. All my sympathy!!!!

[Patricia Fernandez @MarFerPat]

@teresabray @jembarnesy @renault_uk @teresabray many thank. Hope everything goes well today and you finally have a proper solution 🤞🏻

[Patricia Fernandez @MarFerPat]

@evanshalshawuk @renaultgroup @renault_uk @evanshalshawuk I wrote you a DM… help please!

[Patricia Fernandez @MarFerPat]

@jembarnesy @teresabray @renault_uk @jembarnesy many thanks for you sympathy. No courtesy car at all, very distressing situation as we have a disabled child and we need the car but not a faulty one that can be a hazard for our family. Many irregularities and we’re still paying monthly for a car that we haven’t seen

[Patricia Fernandez @MarFerPat]

@jamie__ad @renault_uk @Jamie_ad Many thanks for your sympathy... feeling extremely distressed with this whole situation as nobody wants to be responsible and treat us fairly as consumers. Glad that you were luckier! but after reading a few comments probably my situation is not unusual, unfortunately.

[Patricia Fernandez @MarFerPat]

@teresabray @renault_uk @teresabray you are doing right rising this they can’t play with peoples safety… @UKConsumerRight we need your help @renault_uk is selling faulty cars and don’t want to be responsible #sos #nobodycares #faultyrenaultarkana

[Patricia Fernandez @MarFerPat]

@renault_uk just after they sold me a faulty brand new Renault Arkana. That wouldn’t happen with a Tesla @elonmusk and you’re far more good looking #sos #nobodycares #faultyrenaultarkana

[pmac @PaulMcilroy1972]

@Mobilize_FS @renault_uk PCP with you a new Renault, fault reported less than three months old, 2 attempts to fix it, still there, trying to reject the car under the consumer rights act getting told no now getting ignored FS Omb states youre breaching agreement car should be fit for purpose

[pmac @PaulMcilroy1972]

@Craig_Tonge @KateFantom @Carpervert @renault_uk @RenaultUKPR @DsgRenault @BadgerInBlack @FullyChargedShw @renault_uk will need to improve their customer service, fault on megane etech at less than 3 months old, two goes at fixing it, not fixed, now just being ignored, 4 months later water still getting in car

[Patricia Fernandez @MarFerPat]

@PaulMcilroy1972 @renaultaberdeen @renault_uk We are in the same boat, horrible customer service and dreadful experience…

[pmac @PaulMcilroy1972]

@renaultaberdeen Great car until it develops an issue at 3 months old then you get ignored by the dealer and @renault_uk poor service.

[pmac @PaulMcilroy1972]

@renault_uk Hope your customer service improves, brand new Megane Etech, water leaking into footwell, 4 months since reported two attempts at fixing it have failed, now getting ignored been asking for an update since 7th July, terrible service.