#BBCWatchdog re @Wickes, my mum has had the same awful experience. Sold a worry free end to end service and don't care when money paid. No proactive internal comms. Should invest in raising their fitters standards, rather than set up a new customer service team!
@Wickes I have sent several DMs, many many emails and calls. Your customer service and complaints teams are not empowered to do anything. Check ref 324493
@Wickes Still waiting! The promised work to rectify my mum's poorly installed kitchen was due to start in 23rd Jan. Despite many calls and emails to Cust Svs & your RIM, no response from Wickes since Christmas.
@SamanthaS2193 @bhlivetickets I agree, very disappointed at lack of response or consideration @bhlivetickets Have also heard that more tickets have been released today, but no offer of refund or exchange for those who have decided that it’s not worth the risk - very sad to miss this
@bhlivetickets @bhlivetickets disappointed that you’ve declined my request for refund or exchange of my 2 @McInTweet tickets because I’ve chosen not to travel 35 miles and to heed advice for amber weather warning - sure I’m not the only one #michaelmcintyre#snowday2018
@bhlivetickets disappointed that you’ve declined my request for refund or exchange of my 2 @McInTweet tickets because I’ve chosen not to travel 35 miles and to heed advice for amber weather warning - sure I’m not the only one #michaelmcintyre#dorsetsnow#notworththerisk
@theMichaelSteel @bhlivetickets Roads may be fine now, my concern is amber warning for tonight and risk when travelling home. I guess it’s down to personal circumstances and choice, and those not willing to take the risk will lose out on a good night and financially as there’s not likely to be any redress.