Marion J. Ross @marionjross - Twitter Profile

@UPSHelp After telling multiple “customer service” reps that I did not consent to having my package left at a drop off point, my package was left at a drop off point today. The lack of service and professionalism is astounding.

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Marion J. Ross @marionjross

over 5 years ago

Gotta love .@UPS. I’m sitting on my lighted porch waiting for a package. I’ve been out here all day. I watched their truck drive by and not stop. I then got a text message saying that my package is undeliverable. And of course it’s near impossible to actually contact them.

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Marion J. Ross @marionjross

over 5 years ago

@UPSHelp After call center games being played while trying to get to a CSR sup who might have the power to provide actual customer service, I waited for a sup for over an hour to have the call center close while leaving me on hold. Slow clap for spectacularly awful service rendered.

marionjross's tweet photo. @UPSHelp After call center games being played while trying to get to a CSR sup who might have the power to provide actual customer service, I waited for a sup for over an hour to have the call center close while leaving me on hold. Slow clap for spectacularly awful service rendered. https://t.co/gGsN9msNxt

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Marion J. Ross @marionjross

over 5 years ago

@UPS, you know why people are so angry when they call you? Because of crap like this. It takes forever to get to a person. Then they play transfer games. Then you get left on hold for over an hour waiting for a supervisor since your CSR are powerless to actually provide service.

marionjross's tweet photo. @UPS, you know why people are so angry when they call you? Because of crap like this. It takes forever to get to a person. Then they play transfer games. Then you get left on hold for over an hour waiting for a supervisor since your CSR are powerless to actually provide service. https://t.co/EeFq2Bivfv

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Marion J. Ross @marionjross

over 5 years ago

@UPS is trying really hard to compete with @Fedex for worst customer service. Seriously, the depths are astounding.

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Marion J. Ross @marionjross

over 5 years ago

@laurenboebert Maybe you should take this time to actually read about the Constitution & try to learn about your actual job. Hint: it’s more than grandstanding, carrying your gun to make you feel special, and giving tours to terrorists.

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Marion J. Ross @marionjross

over 5 years ago

Hey, @Chewy, this is how @FedEx delivers your packages. If they’d gone done another 8 feet, there was a cut out through the snow to the street. Instead, they literally threw my box in the snow.