@British_Airways Why were you asking passengers to check cabin luggage at the gate in Lyon BA0363 if you knew there was baggage issues at T5 Heathrow. Partner now stuck waiting for her cabin bag which will cost us a fortune in parking fees
@TLRailUK@bman_tennis Why was there no communication to passengers on trains so they could have transferred to the Gatwick express. Now stuck at three bridges again with no communication and all staff hiding
@TLRailUK the 06.49 from Haywards Heath to London Bridge cancelled. The 7.01 now delayed and only going to East Croydon. Whatβs going on pls people need to ge to work
@TLRailUK Ben our train had a driver who was equally confused as to why he was being terminated. You have thrown hundreds of passengers off a scheduled service that had a driver
@TLRailUK 06.49 from Haywards Heath to London Bridge last minute cancelled. The 7.01 from Haywards Heath to London Bridge delayed. No explanation provided at station. Simply told to take 6.57 Gatwick Ezpress to Gatwick and then change. Change to what?
@TLRailUK 06.49 reduced to 8 carriages resulting in having to stand for 45 mins from Haywards Heath to London Bridge fantastic after all the strike disruption