@Leon_Schreib Renewing a passport should be straightforward. Improving the website's language, functionality, and usability would help. After paying, being told no bank appointments are available for 30 days is a terrible experience.
@dwaine_van @webafrica Take your router, throw it out the window and get another provider. Will save you hours and hours of pain and stress. @webafrica is a classic example of over promise under deliver on every front.