🚨 GIVEAWAY 🚨
We're giving 100 copies of our book across our social media channels! To enter:
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@MrsMdns@Ryanair@MartinSLewis Hard to say ATC to blame when there was no plane at the airport. Plus, when there was a plane present that we were queuing on the runway far, it clearly didn’t fly due to decision of the captain, not because of ATC…
Hi @Ryanair, it’s 2am and our flight from Dublin to Leeds Bradford has been delayed overnight by 12 hours. The entire flight have been sent back to the check in desk and totally abandoned by your staff. Atrocious customer service @MartinSLewis
@MrsMdns@Ryanair@MartinSLewis We got a text from Ryan air at 2.26am to say ground operations were arranging hotels and transportation, but they simply said to sort it ourselves and they would reimburse. Like you we felt totally abandoned by Ryan air!
@MrsMdns@Ryanair@MartinSLewis Yes they sent this through the app at the time, but I took screenshots of the departure board which show that all flights were not impacted. Plus when I asked at the Ryan Air desk they indicated the delay was because our plane hadn’t arrived from an earlier leg of its journey.