Mark Finning

[Mark Finning @MarkFinning]

@AnyVan After using Anyvan for a house move, I would never use them again. The service was such a let down, no communications the day before, caused damage too. Customer service a complete let down. had MISPLACED faith they are company worth dealing with and paying a premium for.

[Mark Finning @MarkFinning]

@amanda_spielman
Why are you failing to look into a Lead Ofsted Inspector refusing to look at a safeguarding review during an inspection? An MP has engaged with you and all you've done is let the dept concerned "mark their own homework". YOU are stopping accountability

[Mark Finning @MarkFinning]

@EE Even Kevin Bacon would be smashing his phone up against a wall and calling EE obscenities by now. I bet he'll switch networks now he can't even send a text. Where are the updates promised too? Get a grip EE. Customer service?

[Mark Finning @MarkFinning]

@hold_on_to_hope @EE Absolutely! Wifi-Calling is not working. (I normally use it a lot). No updates from EE either on this outage. I had to drive two places tonight, 15 miles one way, then 30 miles the other. On both journeys at some point I got 4G that speed tested well, but most the time, nothing.

[Mark Finning @MarkFinning]

@SwelterTheChef @EE No, I didn't have access to EE's chat on mobile or their website either. I had to use the Messaging in Twitter to do it, but even then 2hrs in I'd got nowhere, barely 6 replies and all the standard 'I'll look into it'', then security checks, then silence!!

[Mark Finning @MarkFinning]

It would be easier to have a wonderful Wednesday if EE mobile was working! No signal. No data. WifiCalling not working, nothing. Same for my daughter who lives 100s of miles away from me... can't get hold of EE, can't do anything.

[Mark Finning @MarkFinning]

@johnFre45445529 @EE Pathetic isn't it... the thing is there are people at EE who WILL know what kind of problem they are facing. I just drove 15 miles away to pick something up and reception was fine, speed tests were 120Mpbs so really fast. It is clearly many places and not others. They WILL KNOW.

[Mark Finning @MarkFinning]

@EE @glastonbury How about pausing the self-promoting adverts about things like apps, apps that millions can't use at the moment because of an outage meaning no signal, no data, and even no WifiCalling working... all systems are down!! Come on EE talk to your customers!!!

[Mark Finning @MarkFinning]

@EE Come on EE, it's been like this since about 1pm. No signal. No data. No WifiCalling working either!! (showing your stupid advice telling people to use it). My iPhone is effectively now nothing but a small iPad.

[Mark Finning @MarkFinning]

@EE Rachel, assuming that is your real name, I apologise to you because it is NOT YOUR FAULT, but EE's service here is disgraceful. This is not customer service. EE clearly are not capable of being transparent issues they have. This is quite frankly, disgusting. Forget it.

[Mark Finning @MarkFinning]

@EE Yes and I replied to you and now you've gone quiet and not replied again for 20 minutes. Having a conversation with someone is not possible when one person replies immediately and the other one waits for up to 20 mins. (I expect you tweeted that proudly so others would read it!)

[Mark Finning @MarkFinning]

@RCGRACE @EE I only moved to EE a month ago. It was going well! This is now the worst outage I've had for years... what's ridiculous is that EE are impossible to get hold of and their own advice and contact routes do not even work.

[Mark Finning @MarkFinning]

@EE Hi Rachel, I have, I'd done that myself messaging you. Your link shows my message history. Nobody has answered my message. I don't even believe anyone is looking into it. Why don't EE stop dealing with things from a PR perspective and actually engage? See my message!

[Mark Finning @MarkFinning]

@emcwx @EE Nothing is working. No signal. No data. No acknowledgement from EE. 150 calls they don't answer. Keep me posted link on Network Checker leads to a form which does not work... terrible. No service and completely in the dark!

[Mark Finning @MarkFinning]

@JohnKyrleHigh

[Mark Finning @MarkFinning]

@JohnKyrleHigh