@Dartshopper had my return for a month and not responded or issued a refund, have called over and over can’t speak to human being and told to go to the website where you don’t respond.
@houseoffraser I have a return that has not been processed, spoke to a member of your team called Ziyanda who was very unhelpful and ended the chat on me, I have proof of delivery that my parcel was returned
@houseoffraser
Absolutely disgusting customer service, refusing to refund me, saying they haven’t received my return, even though I have proof I sent it, full tracking details and proff of delivery.