@AmericanAir Please provide a centralised point of contact that will start off by managing the airline’s refusal to provide a previously requested wheelchair
@AmericanAir why did your reps advise us that we would receive refunds if we cancelled our tickets following a flight change and then the refund team is refusing to honour this?
@NickKyrgios Would any athlete think they could defy China’s visa requirements to compete at the Winter Olympics and then expect sympathy when they are inevitably refused entry?