Mark Hurst

Reader, writer, host.

I'm now posting at Mastodon. & bio: Techtonic -

[Mark Hurst @markhurst]

If you're thinking of leaving Twitter, join us over at Creative Good: we're making tech better.

Email newsletter - https://t.co/lu54W85Vg8

Weekly columns - https://t.co/sTM4kqevTE

Member community - https://t.co/9xfyiQIhPh

[Mark Hurst @markhurst]

Find my posts on Bluesky -
https://t.co/LlsuiIP5Ub

and Mastodon -
https://t.co/XulFTowbsn

and my newsletter -
https://t.co/u5HqEoECGA

with this archive of posts:
https://t.co/7xJpx8bHzX

See you there!

[Mark Hurst @markhurst]

@MieleUSA I believe I have called Miele customer support half a dozen times because of the defective vacuum Miele sent me. Now Miele says it will send a refund - but it will take up to 6 weeks (?!) - AND it is the wrong amount. Unacceptable.

[Mark Hurst @markhurst]

@MieleUSA I have DM'd the details to @MieleUSA twice now. Would love to see a response.

[Mark Hurst @markhurst]

@MieleUSA sent me a defective vacuum - manufactured with a gap between panels - and now customer service is not answering my request for help.

Disappointing.

[Mark Hurst @markhurst]

@MieleUSA first sent me a defective vacuum. Then Miele didn't answer my request for help. Now Miele is unresponsive on Twitter.

With this level of customer service, would YOU recommend Miele to anyone?

[Mark Hurst @markhurst]

Still the best todo list in the world: https://t.co/82ElbqwZTR

And it doesn't track you.

[Mark Hurst @markhurst]

@bcmerchant @TheAtlantic @veenadubal @jathansadowski @bigblackjacobin @SafeStreetRebel @parismarx @doctorow I'm with you, too -
https://t.co/pkehz8JX6G

[Mark Hurst @markhurst]

@Delta Refunding my flight cost, and expenses incurred due to Delta's broken web portal, would be a good start.

[Mark Hurst @markhurst]

My 26-hour delay on @Delta Air Lines:
https://t.co/jEzK5eBicb

[Mark Hurst @markhurst]

I'm now posting on Mastodon: https://t.co/XulFTovDCP

You can get my email newsletter here:
https://t.co/lu54W85Vg8

[Mark Hurst @markhurst]

Twitter is unhealthy for you.

When you're ready for a change, you know where to find me. https://t.co/8Aq9i86god

Logging off for now.

[Shoshana Zuboff @shoshanazuboff]

Friends, Musk/Twitter headlines are all variants of ‘what will Elon do?’ It’s a signal of how lost we are. We obsess over one man and his whims because we don’t yet have the democratic rule of law needed to govern our information spaces. Without law power is dangerous.🧵[1/8]

[Mark Hurst @markhurst]

@ibogost king
https://t.co/83YztgeueI

[Mark Hurst @markhurst]

@kari_paul congrats!

[Mark Hurst @markhurst]

@RMac18 Hey, let's show some respect.
https://t.co/83YztgeueI

[Mark Hurst @markhurst]

New from me, just posted: how - and WHY - to distinguish between inanimate robots and conscious beings. From a rich conversation w/ @sashastiles

https://t.co/xqLvHuEeUN

[Mark Hurst @markhurst]

The guy who posted that "the coronavirus panic is dumb" now wants to buy the whole site.

This is fine.

My column about our techno-king, from last year -
https://t.co/83YztgeueI

[Mark Hurst @markhurst]

Ban algorithmic amplification. We'd vastly improve the online experience and likely put some terrible companies out of business:
https://t.co/X8F6anITBS

[Mark Hurst @markhurst]

@avoidthehack c'mon over
https://t.co/cOP8unlwT3

[Mark Hurst @markhurst]

If you're thinking of leaving Twitter, join us over at Creative Good: we're making tech better.

Email newsletter - https://t.co/lu54W85Vg8

Weekly columns - https://t.co/sTM4kqevTE

Member community - https://t.co/9xfyiQIhPh

[Mark Hurst @markhurst]

Last thought for the moment: I'll just post this reminder...

https://t.co/cOP8unlwT3

[Mark Hurst @markhurst]

If you're thinking of leaving Twitter, join us over at Creative Good: we're making tech better.

Email newsletter - https://t.co/lu54W85Vg8

Weekly columns - https://t.co/sTM4kqevTE

Member community - https://t.co/9xfyiQIhPh

[Mark Hurst @markhurst]

Twitter: Any suggestions how we could improve?

Me: Ban algorithmic amplification.

Twitter: Nah. Any other ideas?

Me: OK, listen to users. Then ban algo amplification.

Twitter: Nah.

M*sk: Twitter sucks, I'm awesome and rich!

Twitter: Wow, a billionaire! Now we're listening.

[Mark Hurst @markhurst]

anyway I'm just thankful that M*sk was given a platform today. some people's ideas just need a little extra boost.

via @mikeisaac -
https://t.co/YwSKbCEq8U

[rat king 🐀 @MikeIsaac]

"Civilizational risk is decreased the more we can increase the trust in twitter as a public platform. I do think this will be somewhat painful.” — Musk, onstage at TED right now