markknight

Creative Director at Contact Center Pipeline

[Susan Hash @susanhash]

Share your thoughts on current state of #CX - what challenges are you facing with strategies to drive #CustomerCentricity & #CustomerExperience? Please take this quick survey fr @CCPipeline & @janet_leblanc https://t.co/Q0oILzh3yR #cctr #ContactCenter #custserv

[Susan Hash @susanhash]

What’s on your #CustomerServiceWeek agenda? Read @CCPipeline Publisher @LindaHardenCCP’s #CSW message & overview of the October issue https://t.co/SeSRPw1hqg #ContactCenter #cctr #custserv #CustomerService

[Paul Stockford @paulstockford]

I always figured you for a Lego man, @mikeaoki, and now I know it! Congratulations on making the @CCPipeline Wall of Fame!

[markknight @markknight]

Visit our COVID-19 Contact Center Resource Hub - we've assembled relevant articles, blog posts, webinars, & services to help you support customers & employees - https://t.co/putpG0OKE1

#cctr #custserv #COVID19 #coronavirus #ContactCenter #CustomerService #CustomerExperience #cx

[markknight @markknight]

COVID-19 Contact Center Resource Hub by Contact Center Pipeline. Get relevant articles, webinars, and services to help you support customers and employees - https://t.co/putpG0OKE1

#cctr #custserv #COVID19 #coronavirus #ContactCenter #CustomerService #CustomerExperience #cx

[markknight @markknight]

[Update] We've updated our COVID-19 Contact Center Hub with additional webinars - https://t.co/OmLgNkLVSH
#cctr #COVID19 #coronavirus #custserv #ContactCenter #callcenter #CX

[markknight @markknight]

[Update] New COVID-19 vendor services have been added to our COVID-19 Contact Center Hub - https://t.co/NOwed25up2

#cctr #COVID19 #coronavirus #custserv #ContactCenter #callcenter #CX

[markknight @markknight]

Our COVID-19 Contact Center Resource Hub has been updated with more articles, webinars, and services - https://t.co/K0rwSBTjSX
#cctr #custserv #COVID19 #coronavirus #ContactCenter #CustomerService #CustomerExperience #cx

[markknight @markknight]

[Update] Our COVID-19 Contact Center Resource Hub has been updated with additional articles, webinars, and free or reduced vendor services - https://t.co/x4nv4HmY35
#cctr #COVID19 #coronavirus #custserv #ContactCenter #callcenter #CX

[markknight @markknight]

[Update] New coronavirus webinars added to our COVID-19 Contact Center Hub - https://t.co/OmLgNkLVSH
#cctr #COVID19 #coronavirus #custserv #ContactCenter #callcenter #CX

[Contact Center Pipeline @CCPipeline]

2019 End-of-Year Publisher's Letter - with special holiday gift :)

https://t.co/Ou6jt8iWrJ

#cctr #custserv #CustomerExperience
#customerservice
#contactcenter

[Contact Center Pipeline @CCPipeline]

The December issue of Contact Center Pipeline is here: https://t.co/lYNJBWsyIt

#cctr #custserv #cx #CustomerSupport #ContactCenter #ccpipeline

[Contact Center Pipeline @CCPipeline]

Congratulations @LindaHardenCCP for being selected to @Panviva's Most Influential CX Leaders of 2019 - view entire list here: https://t.co/wPPL4RF1hi

#CX #customerexperience #CustomerSuccess #CustServ #CCTR #CustomerService

[Contact Center Pipeline @CCPipeline]

Download your October issue of Contact Center Pipeline Magazine - featuring Contact Center Metrics Roundup - https://t.co/lYNJBWsyIt

#cctr #custserv #cx #CustomerSupport #ContactCenter #ccpipeline

[Linda Harden @LindaHardenCCP]

3 quality suggestions for Customer Service Week from @Hyken via Forbes

https://t.co/OzKu5koM1a

#cctr #custserv #CustomerService #csw19 @CCPipeline

[Contact Center Pipeline @CCPipeline]

🍕🍕 🍕🍕
Win a Pizza Party for Your Entire Contact Center

@ccpipeline is celebrating Customer Service Week by throwing a pizza party for one lucky contact center team - register to win at: https://t.co/STmqF895O7

#cctr #custserv #cx #customerexperience #customerservice #csw19

[markknight @markknight]

Continuum Global Services: Launching A New Contact Center Industry Brand https://t.co/mWefYFHNzX

#ccpipeline #custserv #cctr #cx #CustomerService #customersuccess #customerexperience

[markknight @markknight]

CX Versus GX: When Worlds Collide https://t.co/Ty5Ajwa1b4

#ccpipeline #custserv #cctr #cx #CustomerService #customersuccess #customerexperience

[markknight @markknight]

Say Goodbye to Agent Turnover, Not Your Agents https://t.co/F084sseUN2

#ccpipeline #custserv #cctr #cx #CustomerService #customersuccess #customerexperience #agentturnover

[markknight @markknight]

On-Demand Is in Demand: Online Talent Platforms Are Shaping the Future of Work https://t.co/L129fVZyvs

#ccpipeline #custserv #cctr #cx #CustomerService #customersuccess #customerexperience