@HisenseSA your after sales service and call centers customer service…… is rather disappointing to say the least . Will most definitely think twice before buying a product of yours again
@TAKEALOT Just called your call centre, spoke to Aqeeb.H, He was great ! was clear on the phone, helped me with a solution. Aqeeb made me feel like person and not a number and should be noted as valued member of your team #goingtheextramile
@TAKEALOT I just contacted your call center and spoke to Aqeeb.H. It was an excellent experience, was able to assist with a solution to my problem. And just made for an excellent customer experience. Big ups to him
@TelkomZA how is it that your call center is unable to transfer clients? To different departments. And was told that a technician was being sent to me today, only to call back and be told they weren’t even dispatched.shocking service definitely will think twice about use U again
@checkers it’s super cool that I am possibly able to order food to my door step via your app but are you guys not able to send notification say that my order has been canceled? My order was canceled twice today and I only knew had been canceled when I went to look at that app
@Metro_Fibre the service from your sales team is shocking been trying to set up and account and have just been given the run around ! Been try from 04/04/2021 maybe it’s time to look for a new provider
@Metro_Fibre I have done so, please get a Mangager to contact me as I have spoke to several agents who have been unable to assist me and give me wrong information
@MTNza called your customer care line and ever time I have to enter a number is says invalid number.......... not ideal for trying to sort out a problem
@kfc@KFCSA was at your drive though at your wonderboom junction today been sitting in the drive through for over 30 mins now ................. do you guys have any good reason for this