Роман Марков

[Роман Марков @marko48966]

Hey @kiwicom247, why is your support ignoring my messages in the app? 🤐 Booking ID 742832189 shows "Completed" since March 4, but no money! @airarabiagroup closed the case, and you’re not giving me the ARN code to track it with my bank. Stop the finger-pointing and HELP.

[Роман Марков @marko48966]

@kiwicom247 Hey @kiwicom247, why is your support ignoring my messages in the app? 🤐 Booking ID 742832189 shows "Completed" since March 4, but no money! @airarabiagroup closed the case, and you’re not giving me the ARN code to track it with my bank. Stop the finger-pointing and HELP.

[Роман Марков @marko48966]

@kiwicom247 @kiwicom247 I request a response within 14 days. If no resolution is provided, I will escalate this matter to relevant consumer protection authorities and explore alternative dispute resolution options.

[Роман Марков @marko48966]

@kiwicom247 @kiwicom247
My refund status for Booking ID 742832189 is "Completed" since March 4, but your support agent says the airline hasn't paid. Air Arabia closed my case without info. I need the ARN code to track my money! This is misleading. #kiwicom #travel #help

[Роман Марков @marko48966]

@kiwicom247 My refund status for Booking ID742832189 is "Completed" since March 4, but your support agent says the airline hasn't paid. Air Arabia closed my case without info. I need the ARN code to track my money! This is misleading. #kiwicom #travel #help