Mark Jennings

Mad about travel and great initiatives that can help shape the world to be a better place.

[Mark Jennings @marks_matters]

@MichelsBeau @TK_HelpDesk @TurkishAirlines I have reached out to Turkish Airlines several times, submitting three cases, calling twice, having my credit card company call and messaging on WhatsApp and X another three times. I don’t wish to initiate another case that takes months to be looked at and sends me in circles.

[Mark Jennings @marks_matters]

@TK_HelpDesk I need some help with resolving a refund request for a cancelled flight that I entered on 12 Dec 2023 and have followed up with twice now, but without any progress. Would you be able to help me?

[Mark Jennings @marks_matters]

@MichelsBeau @TK_HelpDesk Seems this is standard practice for @TurkishAirlines, in addition to denying boarding to the majority of passengers and just telling them to leave. Really shocking business practices. I'll be avoiding them like the plague and ensuring others do as well.

[Mark Jennings @marks_matters]

@TK_HelpDesk We were told at the Berlin airport that we cannot board the plane headed to Istanbul, if it was not our final destination, and we won't be helped with rebooking flights. How can we request a refund, since the refund form is not currently working?
https://t.co/TcSOv5B1Di

[Mark Jennings @marks_matters]

@TK_HelpDesk @TurkishAirlines I’d expect this from a cyber attack, but if this is self induced then it’s a big fail.

[Mark Jennings @marks_matters]

@N26_Support I signed up for Premium because I wanted to user spaces for a joint account, but now I see that a shared space cannot have a card or IBAN associated with it. Are there plans to add this functionality soon?

[Signal @signalapp]

Facebook is probably more comfortable selling ads than buying them, but they'll do what they have to do in order to be the top result when some people search for 'Signal' in the App Store.

P.S. There will never be ads in Signal, because your data belongs in your hands not ours.

[Mark Jennings @marks_matters]

@lyft misleading the public by fear mongering a 500% increase in trip costs due to Massachusetts legislature - who are actually proposing that Lyft classify its drivers as employees. Whichever side you take on this, this misrepresentation of the facts is #Shameful

[Mark Jennings @marks_matters]

This isn't the line for Dunkin'

[Mark Jennings @marks_matters]

@mykronoz I ordered a zetime elite watch early in December, shipping to the US, any idea when those will be shipped?

[Allbirds @Allbirds]

As a carbon neutral, B Corp business, protecting the environment is as much of a priority as profit. Our sustainable, natural materials are all open-source, meaning the entire industry can use them in their products too. Let's get better, together!
https://t.co/UN7XFJfBmN

[KFC South Africa @KFCSA]

Mzansi please help us find this beautiful couple, re batla ho ba blesser 😊 DM us any leads, there might be a Finger Lickin' Good surprise in it for you too. Batho ba Vaal re thuseng! We love love 😍❤️ #KFCProposal

[Mark Jennings @marks_matters]

The Great Hack. #Netflix subscription still paying off 👏
#CambridgeAnalytics

[Mark Jennings @marks_matters]

👾 awesome video of @SpaceX's Starlink satellites beelining across the sky above 🇳🇱
https://t.co/bq23nHM0Bx

[Mark Jennings @marks_matters]

@easternbank Thanks for reaching out and reimbursing me for the charges 🙌 I'll still hold out a smidgen of hope that one day wire transfers will be offered online 💭

[Mark Jennings @marks_matters]

@easternbank I am not able to complete a wire transfer online 🤯 This is pretty appalling and, as much as I want to support a local bank, is apathetic on your part.

[Mark Jennings @marks_matters]

@easternbank Just saw that I was charged $23 for the domestic wire transfer. This cost was never mentioned to me when I was at the branch conducting the transfer. 🙄

[Mark Jennings @marks_matters]

@easternbank I just went into one of your branches to ask about it. They were helpful, as always, and increased fraud risk was the justification. I wish you'd take on that increased risk (🐜 risk) and offer the service online (🐳 customer benefit)

[Product Hunt 😸 @ProductHunt]

PM: "Hey how hard would it be to-"

Developer:

[Mark Jennings @marks_matters]

The combination of the summer stations rolling out and 45-min ride times - @Hubway making me very happy (even if I have to call you blue bike shield or something)