Mark Skinner

Service Designer & Experience Director @cxpartners — making public services better for everyone.

[Mark Skinner @MarkSkinner_]

Write tweet, decide the resulting conversation isn't worth it, delete tweet. Repeat

[Mark Skinner @MarkSkinner_]

@Amy_Hupe Just the idea of this is too much for me! Let alone actually doing it

[Mark Skinner @MarkSkinner_]

@inov_8 hey - my 345 gtx’s have decided to sadly start leaking without any real outer damage - I assume the goretex inner has given up! Is there anything I can do to get them repaired / replaced

They’re about 18 months old

[Mark Skinner @MarkSkinner_]

@The_RPS Hey - is it possible to access the recordings from this morning's assessments? (I saw that they were being recorded, but missed the assessment I was hoping to catch)

[Mark Skinner @MarkSkinner_]

@jukesie Really wish I could have seen it - feels super relevant right now! :-)

Sadly been stuck in a hotel room for the day

[Mark Skinner @MarkSkinner_]

@marty I'm obsessed with this too - I think I saw that an electric Jimny is in the works too!

[Mark Skinner @MarkSkinner_]

@DoveMenUK England 🌹

[Mark Skinner @MarkSkinner_]

@TechnicallyRon Anyone can say anything - but no-one can read it! Simples!

[Mark Skinner @MarkSkinner_]

@shaun_gomm @benunsworth @wdangersmith It’s an absolute shambles in comparison!

[Mark Skinner @MarkSkinner_]

@Walt_Buchan I think mine has switched so it “goes off” when they don't think that!!

[Mark Skinner @MarkSkinner_]

@aexmo And I bet he doesn't do any real work to understand ease of implementation - Just “how hard can it be…” logic

[Mark Skinner @MarkSkinner_]

@designological @IA_UXJOBS Hey Joshua,

Not currently, but as I'm sure you know - things always change - so if I hear anything I'll let you know!

[Mark Skinner @MarkSkinner_]

We're looking for a UX person to join our public services team… It's a great place to work, and some really gnarly interesting challenges for someone who's got a couple of years under their belt and are looking for the next thing!

https://t.co/zyqxSy4LJc

[cxpartners @cxpartners]

Want to help other organisations become more customer centric? Join our team and make change happen!

We're recruiting for:
- Principal UX Consultant
- Senior UX Consultant
- Senior Project Manager

Remote working, with offices in London and Bristol.

https://t.co/cc7onttxAt

[Mark Skinner @MarkSkinner_]

@rufflemuffin The last couple of years, I've realised most of my role as a consultant is to help people in orgs make better decisions…

A lot of the time, that's just about helping them to start making decisions at all!

[Mark Skinner @MarkSkinner_]

@PaulAnnett I’ve just increased from 3 times a week and my former self (6 months ago) is horrified, yet impressed! Most consistent I’ve been - ever!

[Mark Skinner @MarkSkinner_]

@MarMurube You can set up quick actions on Mac to convert them using Automator - https://t.co/5RLJPqoIqX works on multiple files

[Mark Skinner @MarkSkinner_]

@VirtualEva @CuriousScutter Where is this?! Sounds wonderful

[Mark Skinner @MarkSkinner_]

@sburall @DigitalKway @involveUK Much appreciated!!! :-)

[Mark Skinner @MarkSkinner_]

Anyone have any articles / guides on how to run an effective “round table chat” about a topic that could have some contentious aspects or areas where there aren't shared understanding?